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Travel Update

A Message from CIE Tours CEO Elizabeth Crabill

Elizabeth Crabill photo

We welcome Spring looking forward to the prospect of once again being able to journey abroad. While travel has been on pause, we have been busy adjusting our operations and expanding our travel options to ensure the health, safety, and peace of mind of our guests.

CIE Tours now has a wide variety of travel options that support smaller groups and more space to spread out. And because we know that the current travel outlook is still developing, new bookings come with the flexibility to change plans.

We are primed and ready for when it is time to fully return to travel and are energized by the news that Iceland welcoming travelers who have been vaccinated. We can’t wait to get back on the road sharing the places we love.

Travel might look a bit different in the future, but our CIE Tours family in the U.S. and abroad is ready to provide each guest with the safe and memorable trip of their dreams.

We look forward to traveling with you again soon – until then stay safe and healthy.

Elizabeth Crabill

Elizabeth Signature

 

 

CEO
CIE Tours International

 


 

Travel Update

(as of 06/15/2021)

Due to changes in policies and improvements in health & safety conditions, CIE Tours has resumed travel to select destinations. At this time all departures to Iceland are operational, but we have suspended all departures to Italy and Ireland, including any combination tour that travels to Ireland, through July 2021.

If you were scheduled to travel on any cancelled departure, we will immediately reschedule you for another date or provide you with a Future Travel Credit following the guidelines below*.

Rebook with Confidence

Reschedule your trip for another date or tour selection in the future

  • CIE Tours will rebook you on a future tour anytime through December 31, 2022 with no cancellation fees or penalties
  • For guests rebooking on the same tour series for a new departure date, any price increase for the future date will be waived.
  • If the new trip selected is a different tour series or destination and the price is higher, guest will be responsible for the difference.
  • If the new trip selected is at a lower price, no refund will be issued for the difference.
OR Receive a Voucher for Future Travel

Don’t yet know which future date or tour you want?

  • Guests who want more time to select their future vacation will be provided with a Travel Voucher equal to 100% of the land portion of the booking
  • Travel Voucher value can be applied to any 2021 or 2022 departure for any of our destinations.
  • CIE Travel Vouchers are transferrable, allowing name changes on the land portion of the trip.
    • Travel vouchers issued as the result of an insurance claim and airline tickets cannot be issued in a new name.
Insurance Travels with You

If Trip Protection Insurance was purchased through CIE tours, Part B (post departure portion of the policy that covers trip interruption, missed connections, travel delay, medical expenses and more) will be transferrable to the new trip.

  • Note: Insurance policies cannot be issued in a different name; if travel voucher is used by anyone other than the originally insured party, Part B insurance will not carry over.

 

Information for Future Departures

We currently have specific travel requirements for June travel to Iceland only. As we get closer to departure dates for other destinations, we will update this page with any applicable travel requirements that may impact our guests.

Iceland
  • All guests who can show proof of being fully vaccinated against COVID-19 or proof of previous COVID-19 infection can enter Iceland with no further quarantine or testing required. Read more about these new guidelines here.
  • For further information on certificates of vaccination against COVID-19 accepted at the border in Iceland -  Click Here

  • Further information on certificates regarding previous COVID-19 infection that are accepted at the border in Iceland - Click Here

 

New bookings

All new 2021 bookings come with the flexibility to modify your travel plans up to 30 days before departure for true peace of mind. Change to another destination, another itinerary or another departure date anytime through 12/31/2022.

And for 2022 travel dates, all new bookings will also be covered by our travel flexibility policy for as long as COVID-19 is still impacting international travel. See details here.

If you have any questions about traveling with CIE Tours, contact your travel advisor or call 1-800-243-8687.

 

*The program is valid for all departures cancelled through July 31, 2021. Compensation is provided in the form of a CIE Travel Voucher, redeemable for travel departing by December 31, 2022. CIE Travel Vouchers not redeemable for cash. Offer may be withdrawn at any time and other restrictions may apply. For guests rebooking on the same tour series for a new departure date, any price increase for the future date will be waived with the exception of guests moving from a standard departure to one that includes the Edinburgh Military Tattoo. Travelers are responsible for any airline penalties imposed due to trip changes and/or cancellations. If airline tickets were purchased through CIE Tours, cancellation fees and any changes in airfare are dependent on airline terms and conditions. Different terms and conditions for both land and air apply to group bookings; please contact your group advisor for more information.

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