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Travel Update

A Message from CIE Tours CEO Elizabeth Crabill

Elizabeth Crabill photo

We welcome a new year looking forward to the prospect of once again being able to journey abroad. While travel has been on pause, we have been busy adjusting our operations and expanding our travel options to ensure the health, safety, and peace of mind of our guests. For 2021, we have a wide variety of travel options that support smaller groups, more space to spread out, and flexibility to change plans.

Transformation and evolution have always been part of our success; with each challenge our company has emerged revived, updated, and stronger than ever. And this past year has been no different. We are primed and ready for when it is time to return to travel.

As we enter a new season of travel the one thing that has not changed is our passion for travel and commitment to great value. We can’t wait to once again be doing what we love most – sharing the beauty and magic of Ireland and Britain with our guests.

Travel might look a bit different in 2021, but our CIE Tours family in the U.S., Ireland and Britain is ready to provide each guest with a safe and memorable trip of their dreams.

We look forward to traveling with you again soon – until then stay safe and healthy.

Elizabeth Crabill

Elizabeth Signature

 

 

CEO
CIE Tours International

For the latest announcements related to upcoming bookings and coronavirus temporary policies, see below:

Travel Update (as of 02/15/2021)

Due to ongoing uncertainty and in accordance with travel restrictions imposed by government advisories worldwide, CIE Tours has suspended the operation all departures through April 2021.

If you have a trip scheduled during this period, we will immediately reschedule you for another date or provide you with a Future Travel Credit. The following guidelines apply*:

  • Rebook with Confidence – reschedule your trip for another date or tour selection in the future
    • CIE Tours will rebook you on a future tour anytime through December 31, 2021 with no cancellation fees or penalties
    • For guests rebooking on the same tour series for a new departure date, any price increase for the future date will be waived.
    • If the new trip selected is a different tour series or destination and the price is higher, guest will be responsible for the difference.
    • If the new trip selected is at a lower price, no refund will be issued for the difference.
  • OR Receive a Voucher for Future Travel – Don’t yet know which future date or tour you want?
    • Guests who want more time to select their future vacation will be provided with a Travel Voucher equal to 100% of the land portion of the booking
    • Travel Voucher value can be applied to any 2021 departure for any of our destinations.
    • CIE Travel Vouchers are transferrable, allowing name changes on the land portion of the trip.
      • Travel vouchers issued as the result of an insurance claim and airline tickets cannot be issued in a new name.
  • Insurance Travels with You - if Trip Protection Insurance was purchased through CIE tours, Part B (post departure portion of the policy that covers trip interruption, missed connections, travel delay, medical expenses and more) will be transferrable to the new trip.
    • Note: Insurance policies cannot be issued in a different name; if travel voucher is used by anyone other than the originally insured party, Part B insurance will not carry over.

All new bookings

For new 2021 reservations, book with confidence knowing you have the flexibility to change the land portion of your trip to a new destination or date, free of charge until 30 days prior to departure. See details here.

If you have any questions about traveling with CIE Tours, contact your travel advisor or call 1-800-243-8687.

 

*The program is valid for all departures for travel through April 30, 2021. Compensation is provided in the form of a CIE Travel Voucher, redeemable for travel departing by December 31, 2021. CIE Travel Vouchers not redeemable for cash. Offer may be withdrawn at any time and other restrictions may apply. For guests rebooking on the same tour series for a new departure date, any price increase for the future date will be waived with the exception of guests moving from a standard departure to one that includes the Edinburgh Military Tattoo. Travelers are responsible for any airline penalties imposed due to trip changes and/or cancellations. If airline tickets were purchased through CIE Tours, cancellation fees and any changes in airfare are dependent on airline terms and conditions. Different terms and conditions for both land and air apply to group bookings; please contact your group advisor for more information.

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