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Scottish Dream | CIE Tours

Scottish Dream

  • 2020 Scottish Dream – 8 Days/7 Nights
feefo product rating
137 reviews
Starts Glasgow
Ends Edinburgh
  • Tour Highlights
  • Itinerary
  • Dates and Prices
  • Reviews

Tour Highlights

Authentic Local Experiences:

  • Expect an unforgettable evening of music, ceremony, theatre and dance with reserved seats for the Royal Edinburgh Military Tattoo on August 2 – 23 departures.
  • Immerse yourself in farm life to see how a farmer works with highly-skilled dogs to herd sheep.

Trip Highlights:

  • Blair Athol Distillery
  • Blair Castle
  • Culloden Battlefield
  • Edinburgh Castle
  • Cruise on Loch Lomond
  • Inveraray Castle
  • Isle of Skye
  • Kelvingrove Art Gallery & Museum
  • St Andrews

Dining Experiences:

  • 7 hot breakfasts (B), 5 dinners (D) including a festive Scottish evening in Edinburgh

Hotels:

  • Hilton Glasgow Grosvenor | Glasgow (1 night) *
  • Isles of Glencoe Hotel | Ballachulish (1 night) *
  • Muthu Newton Hotel | Nairn (1 night) *
  • Atholl Palace Hotel | Pitlochry (2 nights) *
  • Macdonald Holyrood Hotel | Edinburgh (2 nights) *

*Or alternate hotel of similar quality

Hotels

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Hilton Glasgow Grosvenor, Glasgow

Hilton Glasgow Grosvenor, Glasgow Description:

Set in a historic building with a modern and stylish interior, Hilton Glasgow Grosvenor is the perfect place to stay when visiting Scotland’s biggest city. Set in the bustling West End of Glasgow, just minutes from many attractions, the hotel is ideally located at 1-9 Grosvenor Terrace, G12 OTA. With marble bathrooms, WiFi (fee applies) and LCD TVs, our guest rooms offer the perfect place for CIE Tours’ guests to relax after a day of exploring. Hilton Glasgow Grosvenor features two dining venues, including Bo’Vine Meats & Wines, serving up delicious 28-day aged steaks, fish dishes, salads and an extensive wine list. Our stylish beGIN bar offers a selection of over 60 gins as well as craft beers, cocktails, wines and soft drinks in a unique atmosphere. With a listed façade, Hilton Glasgow Grosvenor offers a unique setting to explore Scotland’s biggest city.

Isles of Glencoe Hotel, Ballachulish

Isles of Glencoe Hotel, Ballachulish Description:

This hotel nestles on the side of a peninsula reaching into Loch Leven at the foot of Glencoe. This friendly, modern hotel offers everything for an ideal vacation – spacious bedrooms with loch and mountain-views in a relaxed atmosphere. Bedrooms are modern and comfortable, with breathtaking views. The Lochside Restaurant offers a hearty Scottish breakfast every morning and the best of Scottish produce. Guest can enjoy Wi-Fi access throughout their stay, as well as the leisure center with pool, hydro seat, bio-sauna and exercise room.

Muthu Newton Hotel, Nairn

Muthu Newton Hotel, Nairn Description:

This beautiful Scottish baronial-style mansion was built as a family home in 1872 and has been a hotel since 1951. It recently has undergone extensive refurbishments to ensure a comfortable stay. All 56 guest rooms have been modernized while retaining the traditional ambience. This imposing building is set on 21 acres of mature parkland and gardens, bordering the Moray Firth on the North Sea and overlooks the Nairn Golf Course.

Atholl Palace Hotel, Pitlochry

Atholl Palace Hotel, Pitlochry Description:

Originally opened in Victorian times, the Atholl Palace Hotel retains many features of a traditional large country house, with relaxing public areas. The historic nature of the hotel means that every bedroom is unique, with quirky original features, outstanding views and furnishings of the highest standards. The Verandah Restaurant is famed for its stunning views and its quality cuisine, using the very best of local produce. The Stag’s Head bar offers a wide range of malt whiskies. The hotel is located in spacious gardens and is within a 15-minute walk of the town of Pitlochry.

Macdonald Holyrood Hotel, Edinburgh

Macdonald Holyrood Hotel, Edinburgh Description:

This sleek, modern hotel features 156 rooms furnished to the highest standard with triple-glazed windows to offer a quiet, peaceful sanctuary in the middle of the city. The stylish Steak and Grill restaurant and cozy Piano Lounge serves only the finest locally-sourced Scottish cuisine. Unwind at the swimming pool, gym and spa. It is located close to the Palace of Holyroodhouse and the Scottish Parliament, within easy walking distance of the shops and pubs along the Royal Mile.

Itinerary

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SCOTTISH DREAM - 8 DAYS / 7 NIGHTS / 12 MEALS

B: Breakfast; L: Lunch; D: Dinner

Day 1GLASGOW CITY TOUR

Tour begins at 2:30 PM at your Glasgow hotel. Set out on a tour of central Glasgow’s highlights including red sandstone Victorian buildings, delightful parks, Glasgow Cathedral, and the River Clyde, once important for shipbuilding. Visit the extensive and varied art collections in Kelvingrove Art Gallery and Museum. Chat with your tour director and fellow travelers over a welcome drink. The evening is free for you to dine independently.

Day 2LOCH LOMOND CRUISE & INVERARAY CASTLE

Embark on a short cruise of Loch Lomond to appreciate the beauty of this famous loch and admire panoramic views. Browse around the town of Inveraray and have lunch on your own before taking a guided tour of Inveraray Castle, featured in “Downton Abbey”. Journey across Rannoch Moor and through Glencoe, often considered one of Scotland’s most spectacular and beautiful places. Continue to Ballachulish on the shore of Loch Leven. (B, D)

Day 3ISLE OF SKYE & LOCH NESS

Travel on the scenic "Road to the Isles", stopping for photos at the Glenfinnan Monument. Ferry to the Isle of Skye to visit the Clan Donald Centre at Armadale Castle, taking some free time for lunch. Back on the mainland, stop for photos and some free time at the famous Eilean Donan Castle, and travel along the shores of Loch Ness. End the day at your hotel in Nairn, a lovely manor house set on spacious grounds near the North Sea. (B, D)

Day 4CULLODEN BATTLEFIELD & SHEEPDOG TRIALS

A short distance from Nairn is the Culloden Battlefield Visitor Centre where the British government forces defeated the army of Prince Charles Edward Stuart, popularly known as Bonnie Prince Charlie. Walk around the moorland and the visitor center. Continue through majestic Highland scenery to a local farm for a demonstration of trained dogs herding sheep. Travel through the high peaks of the Grampian Mountains to your gracious manor-style hotel near Pitlochry. (B, D)

Day 5BLAIR CASTLE & WHISKY TASTING

Visit Blair Castle, home of the Dukes and Earls of Atholl. Delve into the history of Mary, Queen of Scots, Bonnie Prince Charlie, and how Queen Victoria's famous stay led to the creation of Europe's only private army, the Atholl Highlanders. Go behind the scenes at Blair Athol Distillery for a tour and sample of the finished product. Spend the afternoon at leisure exploring the gardens, hotel museum, or browsing around Pitlochry. (B, D)

Day 6GLAMIS CASTLE & ST ANDREWS

Travel through lush countryside to visit Glamis Castle, the legendary setting of “Macbeth” and childhood home of the late Queen Mother. This majestic building is filled with priceless artifacts and furnishings. Head to St Andrews, the “Home of Golf,” to see the famous Royal and Ancient Clubhouse and the Old Course. Enjoy free time to browse around the medieval town. In Edinburgh, Scotland’s capital, enjoy a traditional Scottish evening with dinner, haggis, bagpipes, kilts, and Highland dancing. (B, D)

Day 7EDINBURGH CASTLE & CITY TOUR

Explore Edinburgh to compare and contrast the wide streets and elegant mansions of the Georgian 200-year-old “New Town” with the narrow lanes and medieval townhouses along the Royal Mile, the oldest part of the city. Tour the imposing Edinburgh Castle with its splendid views of the city. The rest of the day is free for independent exploring, shopping, and dining. August 2 – 23 departures enjoy the Royal Edinburgh Military Tattoo on the Castle Esplanade. (B)

Day 8TOUR ENDS IN EDINBURGH

Your tour ends after breakfast. (B)

Dates and Prices

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All prices listed below are per person, double-occupancy.
If you would prefer a single room, there is a single-room supplement of US $590.

Start End Price
Sunday Mar 15, 2020 from Glasgow Sunday Mar 22, 2020 to Edinburgh 8 Days $1879 Guaranteed Book Now
Sunday Mar 22, 2020 from Glasgow Sunday Mar 29, 2020 to Edinburgh 8 Days $1949 Guaranteed Book Now
Wednesday Apr 8, 2020 from Glasgow Wednesday Apr 15, 2020 to Edinburgh 8 Days $1979 Guaranteed Book Now
Sunday Apr 12, 2020 from Glasgow Sunday Apr 19, 2020 to Edinburgh 8 Days $1999 Guaranteed Call to book
Sunday Apr 19, 2020 from Glasgow Sunday Apr 26, 2020 to Edinburgh 8 Days $1999 Guaranteed Sold Out
Wednesday Apr 22, 2020 from Glasgow Wednesday Apr 29, 2020 to Edinburgh 8 Days $1949 Guaranteed Book Now
Friday Apr 24, 2020 from Glasgow Friday May 1, 2020 to Edinburgh 8 Days $2049 Guaranteed Book Now
Sunday Apr 26, 2020 from Glasgow Sunday May 3, 2020 to Edinburgh 8 Days $2199 Guaranteed Book Now
Wednesday Apr 29, 2020 from Glasgow Wednesday May 6, 2020 to Edinburgh 8 Days $2149 Book Now
Friday May 1, 2020 from Glasgow Friday May 8, 2020 to Edinburgh 8 Days $2199 Guaranteed Book Now
Sunday May 3, 2020 from Glasgow Sunday May 10, 2020 to Edinburgh 8 Days $2199 Guaranteed Book Now
Wednesday May 6, 2020 from Glasgow Wednesday May 13, 2020 to Edinburgh 8 Days $2199 Guaranteed Book Now
Friday May 8, 2020 from Glasgow Friday May 15, 2020 to Edinburgh 8 Days $2199 Book Now
Sunday May 10, 2020 from Glasgow Sunday May 17, 2020 to Edinburgh 8 Days $2199 Guaranteed Book Now
Wednesday May 13, 2020 from Glasgow Wednesday May 20, 2020 to Edinburgh 8 Days $2179 Guaranteed Book Now
Friday May 15, 2020 from Glasgow Friday May 22, 2020 to Edinburgh 8 Days $2199 Guaranteed Book Now
Sunday May 17, 2020 from Glasgow Sunday May 24, 2020 to Edinburgh 8 Days $2179 Guaranteed Sold Out
Wednesday May 20, 2020 from Glasgow Wednesday May 27, 2020 to Edinburgh 8 Days $2249 Guaranteed Call to book
Friday May 22, 2020 from Glasgow Friday May 29, 2020 to Edinburgh 8 Days $2299 Book Now
Sunday May 24, 2020 from Glasgow Sunday May 31, 2020 to Edinburgh 8 Days $2299 Book Now
Wednesday May 27, 2020 from Glasgow Wednesday Jun 3, 2020 to Edinburgh 8 Days $2279 Guaranteed Sold Out
Sunday May 31, 2020 from Glasgow Sunday Jun 7, 2020 to Edinburgh 8 Days $2349 Guaranteed Book Now
Wednesday Jun 3, 2020 from Glasgow Wednesday Jun 10, 2020 to Edinburgh 8 Days $2329 Guaranteed Sold Out
Friday Jun 5, 2020 from Glasgow Friday Jun 12, 2020 to Edinburgh 8 Days $2349 Book Now
Sunday Jun 7, 2020 from Glasgow Sunday Jun 14, 2020 to Edinburgh 8 Days $2329 Guaranteed Book Now
Wednesday Jun 10, 2020 from Glasgow Wednesday Jun 17, 2020 to Edinburgh 8 Days $2349 Book Now
Wednesday Jun 17, 2020 from Glasgow Wednesday Jun 24, 2020 to Edinburgh 8 Days $2349 Guaranteed Book Now
Sunday Jun 21, 2020 from Glasgow Sunday Jun 28, 2020 to Edinburgh 8 Days $2329 Guaranteed Book Now
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Wednesday Jul 1, 2020 from Glasgow Wednesday Jul 8, 2020 to Edinburgh 8 Days $2329 Book Now
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Wednesday Jul 22, 2020 from Glasgow Wednesday Jul 29, 2020 to Edinburgh 8 Days $2349 Guaranteed Book Now
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Wednesday Jul 29, 2020 from Glasgow Wednesday Aug 5, 2020 to Edinburgh 8 Days $2349 Guaranteed Book Now
Friday Jul 31, 2020 from Glasgow Friday Aug 7, 2020 to Edinburgh 8 Days $2349 Book Now
Sunday Aug 2, 2020 from Glasgow Sunday Aug 9, 2020 to Edinburgh 8 Days $2799 Tattoo/Tour Guaranteed Sold Out
Wednesday Aug 5, 2020 from Glasgow Wednesday Aug 12, 2020 to Edinburgh 8 Days $2799 Tattoo/Tour Guaranteed Call to book
Friday Aug 7, 2020 from Glasgow Friday Aug 14, 2020 to Edinburgh 8 Days $2799 Tattoo/Tour Guaranteed Book Now
Wednesday Aug 12, 2020 from Glasgow Wednesday Aug 19, 2020 to Edinburgh 8 Days $2799 Tattoo/Tour Guaranteed Book Now
Friday Aug 14, 2020 from Glasgow Friday Aug 21, 2020 to Edinburgh 8 Days $2799 Tattoo/Tour Guaranteed Sold Out
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Wednesday Aug 19, 2020 from Glasgow Wednesday Aug 26, 2020 to Edinburgh 8 Days $2799 Tattoo/Tour Guaranteed Book Now
Friday Aug 21, 2020 from Glasgow Friday Aug 28, 2020 to Edinburgh 8 Days $2799 Tattoo/Tour Guaranteed Book Now
Sunday Aug 23, 2020 from Glasgow Sunday Aug 30, 2020 to Edinburgh 8 Days $2799 Tattoo/Tour Guaranteed Book Now
Wednesday Aug 26, 2020 from Glasgow Wednesday Sep 2, 2020 to Edinburgh 8 Days $2449 Guaranteed Book Now
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Sunday Aug 30, 2020 from Glasgow Sunday Sep 6, 2020 to Edinburgh 8 Days $2349 Guaranteed Sold Out
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Friday Sep 4, 2020 from Glasgow Friday Sep 11, 2020 to Edinburgh 8 Days $2299 Guaranteed Book Now
Sunday Sep 6, 2020 from Glasgow Sunday Sep 13, 2020 to Edinburgh 8 Days $2349 Guaranteed Book Now
Wednesday Sep 9, 2020 from Glasgow Wednesday Sep 16, 2020 to Edinburgh 8 Days $2349 Guaranteed Call to book
Sunday Sep 13, 2020 from Glasgow Sunday Sep 20, 2020 to Edinburgh 8 Days $2349 Book Now
Wednesday Sep 23, 2020 from Glasgow Wednesday Sep 30, 2020 to Edinburgh 8 Days $2279 Guaranteed Book Now
Sunday Sep 27, 2020 from Glasgow Sunday Oct 4, 2020 to Edinburgh 8 Days $2179 Guaranteed Book Now
Wednesday Sep 30, 2020 from Glasgow Wednesday Oct 7, 2020 to Edinburgh 8 Days $2129 Guaranteed Book Now
Sunday Oct 4, 2020 from Glasgow Sunday Oct 11, 2020 to Edinburgh 8 Days $2079 Book Now
Wednesday Oct 7, 2020 from Glasgow Wednesday Oct 14, 2020 to Edinburgh 8 Days $2029 Book Now
Friday Oct 9, 2020 from Glasgow Friday Oct 16, 2020 to Edinburgh 8 Days $1979 Guaranteed Book Now
Sunday Oct 11, 2020 from Glasgow Sunday Oct 18, 2020 to Edinburgh 8 Days $1959 Book Now
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137 Reviews


Customer: CIE Tours Customer

Date: 11/07/2018

Vacation:
We loved everything about this tour. Our guide Ian was wonderful. The hotels, meals and places we went to in Scotland were fabulous. I enjoyed traveling through the countryside and seeing many of the places I had always wanted to visit. Ian was able to supply a great deal of interesting information about what we were seeing, and the whole trip exceeded my expectations.

Customer: Ms. Wendy Lee Mclaren

Date: 12/20/2018

Vacation:
I thoroughly enjoyed my trip with CIE! I was a solo traveler and was made to feel very welcome and included. I made some good friends on this trip. The Itinerary was wonderful and the Driver (Nigel) and Guide (Annika) were the best I could have hoped for. Due to weather, we were unable to go to the Isle of Skye as scheduled, but an alternative was quickly planned and we ended up with some extras that were not expected and had a great day!. They handled it very professionally with great care for all of us on the tour. I plan on booking with CIE again and would recommend them to any other travelers.

Customer: Mr. William Blair Devinney

Date: 11/09/2018

Vacation:
We had a wonderful tour and the whole experience was more than what we expected. It all began with the outstanding service by our tour booking agent. Our questions were fully answered and we were kept informed about our upcoming tour on a regular schedule. Our tour guide was a perfect. We had very nice hotels and the meals and service was first rate. We did not even mind the time on the tour bus because there was so much to see and the commentary from our guide was very informative. We made many good friends on our tour and will remain in touch with them for years to come. How many times can we say "wonderful!!!"

Customer: Ms. Hannelore Calvert

Date: 11/13/2018

Vacation:
CIE was recommended to me by friends as well by the travel agent who helped me. Everything was excellent, the personnel - tour guide and driver - the hotels as well as the meals (never knew you can eat that well in Scotland), the different locations we were shown. The tour guide gave great information but never too much, played lovely, local music but not incessantly. It was a wonderful experience and even the weather was perfect. I hope to take another trip with CIE next year.

Customer: Jan

Date: 09/30/2019

Vacation:
The booking and pre-trip arrangements were handled very efficiently. The backpack was a nice surprise. Transfers to and from the airport were perfect.

Customer: CIE Tours Customer

Date: 09/28/2019

Vacation:
Fiona was wonderful and when I had to speak to any other agents they were all able to appropriately answer specific questions or make any changes.

Customer: CIE Tours Customer

Date: 09/27/2019

Vacation:
The booking service did a fine job they kept in touch with me via email after the initial phone call

Customer: Elizabeth

Date: 09/25/2019

Vacation:
The tour guide Patrick and driver Declan were fabulous. They were so willing to go the extra mile for our group, very accommodating to our questions, needs and just all around fun to be with. Tour was fabulous and both are very knowledgeable about Scotland. I would recommend CIE to anyone and will use them again.

Customer: CIE Tours Customer

Date: 09/19/2019

Vacation:
Our family had a wonderful time in Scotland with CIE Tours. Everything was excellent....the itinerary, hotels and meals. The tour guide and bus driver were both friendly, professional and helped to make our trip amazing.

Customer: CIE Tours Customer

Date: 09/18/2019

Vacation:
I have nothing but positive feedback my experience with CIE booking. Due to a medical occurance I had to rebook my trip. The changes were made without any problems and my trip was wonderful. Thanks

Customer: Ms. Carol Ann Sheckler

Date: 09/18/2019

Vacation:
Yes! I worked primarily with Affordable Tours to coordinate this tour. My Travel agent was terrific. I was impressed with how well organized CIE was with sending travel documents and overall responsive to my questions. The tour definitely met my expectations!

Customer: Sally Anne Leech

Date: 09/12/2019

Vacation:
Very well organized. Would use again and recommend.

Customer: CIE Tours Customer

Date: 09/13/2019

Vacation:
Booking was generally easy (had done before), but this time there was a slight delay in application of a special (2 for 1 airfare) to the bill. Note - it may be advisable to remind travelers to use the name on passport for booking, to save any potential difficulties at airport. Booking staff were courteous & professional, and we had no difficulties getting through.

Customer: CIE Tours Customer

Date: 09/03/2019

Vacation:
It was easy and had no problems at all.

Customer: Patti Reed

Date: 08/31/2019

Vacation:
The beauty of The Highlands can not be described. Our tour guide, as well as our driver was phenomenal!!! An exceptional tour; definitely recommend to everyone that has any interest in Scotland. We do plan to do another.

Customer: Michelle Jean Longe

Date: 08/30/2019

Vacation:
Everything was organized for me. Every transfer and transport.

Customer: Mr. Kenneth James Pickett

Date: 08/30/2019

Vacation:
our guide Alasdair Northrup was excellent professional and attentive and funny and knowledgeable

Customer: CIE Tours Customer

Date: 08/30/2019

Vacation:
Booking was very easy and Roisin was very helpful.

Customer: James Arthur Lint

Date: 08/30/2019

Vacation:
Initially confused, as an airfare deal was proposed, only to be removed. Otherwise good.

Customer: Virginia Tiberio Hamilton

Date: 08/26/2019

Vacation:
Booking was effortless

Customer: Mr. Troy Dee Justet

Date: 08/26/2019

Vacation:
The tour was well organized and informative. Our tour guide, Martin, was knowledgeable and entertaining and Desmond our driver was an a amazing driver. Unfortunately we weren't able to go to the Isle of Skye due to weather but our guide took us on a scenic tour to our next destination, which in my opinion made up for it. Our tour guide even took the time to give us a informative class on the origins of Scotch Whiskey, which was greatly appreciated by many of us on the tour. The hotel accommodations were top notch and the service was great. I chose CIE due to the the online ratings and I have recommended them to friends and family. I will defiantly book with CIE again.

Customer: CIE Tours Customer

Date: 08/27/2019

Vacation:
Very easy, the phone agents are always great to work with.

Customer: CIE Tours Customer

Date: 08/24/2019

Vacation:
Experienced bus driver and comfortable contemporary bus. Pickup at airport was flawless. Flight booking went without a hitch. Paperwork was accurate and received in a timely manner. The representatives were responsive to our booking needs.

Customer: Carilla Sue Peebles

Date: 08/22/2019

Vacation:
Ok, nothing special.

Customer: CIE Tours Customer

Date: 08/21/2019

Vacation:
CIE has customer service excellence.

Customer: Bruce Montgomery

Date: 08/20/2019

Vacation:
The star of our tour of course was Scotland in all of its majestic beauty. Our tour guide Patrick and driver Paul were gems. Patrick expertly shared his thoughts about the geology, history (present and past), people, issues, cities that we encountered in an informative, entertaining and personal way that helped us experience Scotland on many levels. We saw Glasgow and Edinburgh, castles, the highlands, the Isle of Skye, and had perfect seats for the Edinburgh Tatoo on our last night. A perfect end to a wonderful week.

Customer: Carol Ann M Zettel

Date: 08/20/2019

Vacation:
Our guide did a great job of keeping us together and on track. Very pleasant and helpful. Scotland is a beautiful country with great architecture. Would have enjoyed more history and walking tours although it may have been to busy in Edinburgh with the Fring Gestival and Tattoo. Overall very good tour and accommodations.

Customer: Mary Elizabeth Lamey

Date: 08/15/2019

Vacation:
Working directly with CIE Tours booking was an easy and a pleasant process. A.shout out to Róisín Sisk for all her help in making the process go seemlessly.

Customer: Mr. Bruce Crinean Campbell

Date: 08/13/2019

Vacation:
Very well organized and the tour guide and bus driver did excellent jobs.

Customer: William Earl Sleeper

Date: 08/12/2019

Vacation:
splendid scenery, delightful tour guide, comfy hotels.

Customer: CIE Tours Customer

Date: 08/12/2019

Vacation:
I would for sure recommend CIE tours to others in future! I did not have to worry about a single thing my entire trip and was able to just enjoy the sites! It also didn't hurt that my guide Diana and driver Sam were excellent!

Customer: Marie Angela Smith

Date: 08/09/2019

Vacation:
Your booking group was extremely organized. All my questions/concerns were addressed. I enjoyed/appreciated all the "to do" lists that were provided as well as the luggage strap, back pack and outlet converter. Great customer service!

Customer: Theresa Mae Gallagher

Date: 08/09/2019

Vacation:
The Scottish dream tour was great..Ian was a fantastic guide. We saw many things in a short period of time and it was very informative..

Customer: CIE Tours Customer

Date: 08/06/2019

Vacation:
Very helpful and accommodating. They helped us find a direct flight!

Customer: Michael K

Date: 08/02/2019

Vacation:
Booking online was easy and the CSR was very helpful with my questions and concerns

Customer: Ranjit Sarin

Date: 08/01/2019

Vacation:
Tour was well planned and hit most of the best spots in Scotland. Breakfast and dinners were of good quality. .

Customer: Vincent Alfred Parziale

Date: 07/29/2019

Vacation:
They utilized very nice hotels, provided more meals than most tour services and had very accommodating and knowledgeable staff. In addition, the tour sites were well selected.

Customer: CIE Tours Customer

Date: 07/26/2019

Vacation:
Took care of everything and kept us informed.

Customer: Mrs. Carole Buck

Date: 07/25/2019

Vacation:
Booking was made easy and extra room required arranged quickly without fuss.We joined another couple from Australia - all efficiently arranged. Pat, the tour guide and Frank the driver were really professional and made the tour easy with lots of information. Hotels rooms of good quality - The service and breakfast at Atholl Palace Hotel were not up to standard. One morning the Coffee and tea were appalling. Certainly not 4 star! Otherwise an excellent tour. Will certainly recommend you.

Customer: Grant C Evridge

Date: 07/25/2019

Vacation:
Trip was great and the driver and guide were excellent. The only negative was the last day at Edinburgh Castle. The castle was crowded and was very steep. One of our travelers fell because of the wet and steep conditions. When my wife and I got inside the castle, we looked around and saw the crowd and we left. Plus we had already seen beautiful castles. We were basically castled out! Other than that it was a super trip! Grant Evridge

Customer: CIE Tours Customer

Date: 07/22/2019

Vacation:
Yes, I would book with them again. I want to give them 4 1/2 stars. My only complaint was that the last day was cut short. They could of did one more thing with us. It kind of just ended. The Bus driver and tour guide were both excellent.

Customer: CIE Tours Customer

Date: 07/20/2019

Vacation:
Dee was a wonderful guide. We learned so much about the history and culture of Scotland. This was my second CIE trip. I have already recommended it.

Customer: CIE Tours Customer

Date: 07/15/2019

Vacation:
The booking service was very good and took care of all my question esp. since I was traveling alone.

Customer: CIE Tours Customer

Date: 07/15/2019

Vacation:
Gary, our tour guide, did a excellent job keeping us informed throughout our tour. I would and do recommend CIE!

Customer: CIE Tours Customer

Date: 07/09/2019

Vacation:
Everything went smoothly

Customer: CIE Tours Customer

Date: 07/05/2019

Vacation:
We booked through a third party and we wished we had booked directly with CIE. Traveling companions that booked directly w CIE had a much smoother experience. We really need to commend the CIE kiosk in Dublin because when our flight arrived late and we missed our connecting flight to Glasgow, the CIE rep stayed with us until we were able to procure a flight. He also notified our tour guide of our delay. Outstanding customer service with the one small glitch that they changed hotel without notifying us. I believe they notified the third party provider and they were the ones who didn’t notify us, and not CIE

Customer: Robin Ann Garman

Date: 07/06/2019

Vacation:
As first time travelers to a foreign country, my husband and I had a great experience. Our friend initiated our booking, but CIE"s online booking was easy to use.

Customer: Laura Jane Maley

Date: 06/29/2019

Vacation:
I had no trouble making the reservations and the email response from the company was very good.

Customer: CIE Tours Customer

Date: 06/29/2019

Vacation:
Yes; extended airfare to allow my purchase

Customer: CIE Tours Customer

Date: 06/24/2019

Vacation:
It was a little tricky to find the exact place on the website to log in to look for or make a payment on our trip.

Customer: Jerry David Ervin

Date: 06/24/2019

Vacation:
The itinerary for Scottish Dream was a perfect blend of city, country and culture. Our tour guide Ross T. was very knowledgable, entertaining and a very good host to our group of travelers. He was a perfect blend of educator and leader with his thorough organization and follow up. I have to say Ross was the best tour guide I've every encountered on any tour I've taken.

Customer: CIE Tours Customer

Date: 06/24/2019

Vacation:
Great history of Scotland by the tour guide! Did not spend a whole lot of time at some places, such as Glencoe and Isle of Skye but there was so much to see I understand the tight schedule. Overall, I’d definitely use CIE again!

Customer: Linda Jo Gamache

Date: 06/23/2019

Vacation:
Pleasant to work with and co-operative when needing additional information.

Customer: Ellen Coyne

Date: 06/21/2019

Vacation:
We felt the whole process of booking the tour was very easy. Everyone we dealt with was very helpful. We would definitely recommend CIE Tours to others and might look to do another one in the future. Our tour guide, Peter Scott, was outstanding. He was able to navigate any little glitches with no problem. He is a gem and your company is lucky to have him. Our driver, Nigel Ford, was second to none. We felt very safe with him at the wheel. He and Peter worked perfectly together. You'd have thought they were partners for years. Would certainly not mind having them lead a future tour for us.

Customer: CIE Tours Customer

Date: 06/20/2019

Vacation:
We had a wonderful trip, the hotels were great along with the tour guides. However, the one problem was the food, breakfast was very good but I think we could have had a better selection on the dinner menu.

Customer: Nathan Russell Martin

Date: 06/19/2019

Vacation:
Everything was well planned and very well organized. The tour guide and bus driver were always very professional and informative. One area to improve would be allowing smaller tables at the meals - I traveled with my wife only yet we frequently had to sit at tables of 6-8 people. That was sub-optimal.

Customer: James John Frawley

Date: 06/16/2019

Vacation:
Everything went very smoothly. A great experience.

Customer: CIE Tours Customer

Date: 06/13/2019

Vacation:
This was our 1st trip to Scotland and we had a great experience with CIE. We were able to see everything as outlined in our itinerary except for one ferry ride that was canceled by the ferry company. Our tour guide Peter and driver Nigel were wonderful! Our accommodations were comfortable, rooms were clean and the included meals were very good.

Customer: Jenny Marie Dean

Date: 06/12/2019

Vacation:
Love the no-options being sold. Most things were great. Bus, driver, guide, itinerary, all excellent. Had one bad hotel and the ferry was cancelled to the isle of Skye the day we were supposed to take it. Wish there were also a few local walking tours like there was on our Ireland tour last year.

Customer: Alan Roderic Macdonald

Date: 06/13/2019

Vacation:
Service was great and will recommend highly to friends. Ross was a terrific tour guide.

Customer: Mrs. Janice Garner

Date: 06/09/2019

Vacation:
Efficient and courteous service through vacations to go

Customer: Mr. Ricky Lane Clayton

Date: 06/07/2019

Vacation:
We used a third party booking service which took the time to help us choose the right tour and to identify strategies to help save money. also helped to make the flight arrangements that would get us there in time for the initial event. helped with trip insurance and provided valuable information for packing. answered subsequent questions we had about final documents.

Customer: CIE Tours Customer

Date: 06/08/2019

Vacation:
Fun and organized

Customer: CIE Tours Customer

Date: 06/07/2019

Vacation:
The tour covered many highlights in eight days.

Customer: Ms. Diana De Proost

Date: 06/05/2019

Vacation:
De service was vanaf het begin meer dan voldoende: het vervoer vanaf en naar de luchthaven, de perfecte timing van de dagelijkse activiteiten, de keuze van hotels, de route doorheen Schotland.

Customer: Nancy Crawford Mcintosh

Date: 06/05/2019

Vacation:
Service at the airport was great -- just as advertised. Tour guide and bus driver were delightful. Tour guide was very knowledgeable.

Customer: CIE Tours Customer

Date: 06/04/2019

Vacation:
The tour of Scotland was amazing! Each day was full of beauty and adventure. The tour guide "Pat " was very informative, funny and went above and beyond to make sure everyone was happy and well taken care of. This was my second tour with CIE and both tours were well worth the money. The accommodations were also very nice the the coach was very clean and comfortable. The scenery was beautiful and the locations we visited were very interesting. I look forward to my next tour with CIE.

Customer: CIE Tours Customer

Date: 05/30/2019

Vacation:
Great itinerary, engaging tour guide and bus driver, comfortable coach

Customer: Gregory P Camilleri

Date: 05/30/2019

Vacation:
Easy to work with; used this tour group in the past. Very pleased with the outcome. Mr. Graham Bruce was such a wonderful added asset to our trip. We all enjoyed the stories. Many thanks to him in relaying a very sad personal info. for myself with sincere kindness. Thanks to all. We'll be back!!

Customer: CIE Tours Customer

Date: 05/30/2019

Vacation:
The tour guide was not very good

Customer: CIE Tours Customer

Date: 05/31/2019

Vacation:
Was ok but one of us had to cancel and it took 2 months for his refund. Too long!!! Too many phone call regarding this. A real time waster.

Customer: Diane Doris Fisher

Date: 05/31/2019

Vacation:
My husband and I love traveling with CIE. We find the tours offer excellence without extra expense and provide just the right amount of down time for rest and independent exploration. Our Tour Guide (Ian) and Bus Driver (Sam) were wonderful! Hotel accommodations exceeded our expectations. We were also fortunate enough to visit the Culloden battlefield on the annual Saturday commemorative ceremony and seeing the clan Chieftans in their clan tartans carrying wreaths to remember the fallen was very touching.

Customer: Mr. Bruce L Campbell

Date: 05/29/2019

Vacation:
We selected this tour based on the itinerary and other than a basically useless 30 minutes of the Isle of Skye, everything was better than expected. Our tour director and our coach driver were exceptional! Ian, our tour director, was extremely knowledgable of all aspects of the tour including blooming trees and flowers all along our roads. Neil, our driver never seemed worried about piloting the big coach through some very narrow country roads. Both gentlemen kept a dialog going most of the time in the coach so that there was very little "down time". Small points of interest and some humorous asides made the trip more than enjoyable. The hotels were better than average with the exception of the Hilton in Glasgow. The room was small and very hot, and the window didn't open enough to allow any breeze. All meals were delicious and above our expectations. As I mentioned above, the sites we visited were superb except for Skye. The ferry ride over was nice, but all we did was get back on the bus to drive maybe 10 miles and go back across the bridge. All we saw were houses. Skye has so much to offer. I was looking forward to seeing the Old Man of Stor, and maybe the Fairey Pools. But that didn't happen. We would have much preferred several hours on the Isle and even add a day to the tour. Our time in Glen Coe was too short as well (and that's hard for a Campbell to say). Personally, we would have loved to get a picture of a pub with a "No Campbell's Allowed" sign! All in all, CIE did an amazing job with this tour. We are already looking into our next tour with CIE! (Can we ask for Ian & Neil for the next tour please?) Pictures from our trip are on my blog: https://beachdaze.blog

Customer: Mary Patricia Camp

Date: 05/28/2019

Vacation:
Easier to work with a travel agent here that dealing with the one with CIE.

Customer: Mrs. Sharon Lee Austin

Date: 05/28/2019

Vacation:
Appreciate the fact that payments can be made at time of booking instead of pay in full! Also glad they help out with airport transportation; it's well worth not having to hunt down a taxi in a strange country.

Customer: Ms. Nicole Elizabeth Collins

Date: 05/26/2019

Vacation:
We had a great time on the Scottish dream tour. The guide and driver were phenomenal. Every hotel we stayed at was beautiful. The castles, scenery, towns were all gorgeous. I would recommend it to everyone!

Customer: Gerald Bruce Leedom

Date: 05/25/2019

Vacation:
Isles of Glencoe Hotel, Ballachulish and Muthu Newton Hotel, Nairn Scotland were two of the worst hotels I have ever stayed in. I appreciate that CIE wants cheap hotels, but that is unfair to your customers. Nairn hotel staff, dining and facilities were far far below acceptable. Tour guide should talk less.

Customer: Linda L.

Date: 05/26/2019

Vacation:
A wonderful glimpse of Scotland: magnificent scenery, fascinating history and culture, and friendly people. The week went by far too fast but so many places were packed into this tour.

Customer: Barbara Marie Clifford

Date: 05/26/2019

Vacation:
Becky was very good.

Customer: CIE Tours Customer

Date: 05/26/2019

Vacation:
The itinerary was a good introduction to Scotland and CIE Tours. Our bus driver was excellent! The accommodations were great, I liked how the tour tried to get everybody to meet and socialize.

Customer: CIE Tours Customer

Date: 05/08/2019

Vacation:
Easy to book. The flight, hotels, tour etc..everything went off flawlessly. Will use CIE again!

Customer: Jeffrey Martin Fitch

Date: 04/14/2019

Vacation:
This is my second trip with CIE Tours and it was terrific. The meals were great, the hotels were really nice. Best of all, we met such great people! The places we visited were awesome and I felt CIE Tours tried to give a great taste of Scotland Yes, the bus rides were somewhat long, but it takes time to get to each destination. Our tour guide, Patrick, was just wonderful, with the best sense of humor. Our driver Jerry was kind enough to make several stops for quick pictures.

Customer: Mrs. Judith Herrman

Date: 04/10/2019

Vacation:
This tour was absolutely perfect.....we even had perfect weather! The guide and driver were superb! The Accommodations were each unique and exceeded our expectations! Each meal was different and enjoyable! This is the first time we have done a guided tour and we will use CIE again! Thank you!jwh

Customer: CIE Tours Customer

Date: 04/05/2019

Vacation:
It was an amazing experience overall. Had a blast!

Customer: CIE Tours Customer

Date: 04/04/2019

Vacation:
This was my third trip with CIE. Once again, the service and planning were excellent. Although we were unable to visit the Isle of Skye as planned, the remainder of the trip was educational and fun. Both our tour guide and driver were informative and entertaining. I hope to plan another trip with CIE soon!

Customer: Mrs. Paula Lynne Gerard

Date: 12/26/2018

Vacation:
Superb tour guide, itinerary and hotels.

Customer: Ms. Barbara Mathis Cavender

Date: 12/26/2018

Vacation:
I took the time to email you a very lengthy review of our trip, & did not even receive an acknowledgement. Now you keep sending me requests for a review!

Customer: Mrs. Brenda Kay Van Der Heyden

Date: 12/25/2018

Vacation:
No extra fees, always prepared for problems and has solutions

Customer: Annette Rene Deboer

Date: 12/20/2018

Vacation:
My friend had already booked the trip over a month before I booked my trip and with ease the CIE booking representative set us up on the same exact flights so we could travel together. Booking this trip was literally effortless

Customer: CIE Tours Customer

Date: 11/19/2018

Vacation:
Everything was well done, the ease of booking, confirmation and support materials, tour guide & bus driver, time spent in locations and information shared were all excellent. This was my first tour with CIE and my first bus tour, there were so many things that I imagined that might have gone wrong. None of them happened, I highly recommend CIE for creating such a wonderful experience.

Customer: CIE Tours Customer

Date: 11/15/2018

Vacation:
Easy; agent was professional, answered my questions.

Customer: Dianne Tempest

Date: 11/14/2018

Vacation:
Good but would have been easier to book through a New Zealand agent

Customer: Adrian

Date: 11/15/2018

Vacation:
Informative and accurate about trip and expectations. Great hotels and excursions Very knowledgeable tour guide and driver who were both very friendly,professional and helpful.

Customer: CIE Tours Customer

Date: 11/13/2018

Vacation:
The tour was well organized. The accommodations were exceptional and the food was fabulous. Our tour director was knowledgeable and had a great sense of humor. The sights were amazing. I would book with CIE again and have recommended them to my friends.

Customer: CIE Tours Customer

Date: 11/14/2018

Vacation:
I would recommend them, this is my second time and I would use them again. They run like a well oiled machine.

Customer: CIE Tours Customer

Date: 11/12/2018

Vacation:
Knowledgeable tour guide. Friendly and skilled bus driver

Customer: Ms. Judith Salo

Date: 11/12/2018

Vacation:
The hotels were very good. The driver was pleasant. The guide was fine although he seemed a little preoccupied and didn’t offer an over abundance of information or stories. Everything was fine but the last day seem to unravel. We gathered for a group picture at the base of Edinburgh castle and that was the last we saw of Gordon. I had to track him down to tip and also my daughter and I did not get a copy of the group photo as he did not have it or remind me to pick it up. In the confusion it was left behind.

Customer: Angelica Mendoza

Date: 11/12/2018

Vacation:
The tour destinations were all very beautiful, fun and interesting! Our tour guide was super knowledgeable about the land and enriched the experience. He also went out of his was to help all of the passengers with any issues. I would definitely recommend CIE tours to friends and family.

Customer: Mrs. Rhonda Kay Wallace

Date: 11/11/2018

Vacation:
Well we went through a travel agent so we didn’t deal directly with their booking agents.

Customer: John Carl Paratore

Date: 11/11/2018

Vacation:
Our guide was terrific. The food was very good and the accommodations were great

Customer: CIE Tours Customer

Date: 11/11/2018

Vacation:
Very easy to book and all of our questions were answered.

Customer: Polly Anna Koeneman

Date: 11/11/2018

Vacation:
A. The booking service worked very well, with three exceptions. 1. Although American Airlines is a partner with Alaska Airlines (where we have our mileage accounts) Alaska Airlines would not give us credit for the miles because we did not make our American Airlines reservations (US to Scotland and return) through Alaska Airlines. 2. The two extra nights at the Holyrood hotel in Edinburgh were not billed as advertised, but at a much higher rate. We spoke to the manager of the hotel, and he did provide a limited discount, but the billing was much more than we had anticipated. 3. The individual hired to narrate the tour at Edinburgh Castle was a bit too talkative and the microphone and headsets did not work. The narration was informative to a degree but included information not specific to the castle, leaving little time to ask clarifying questions or to fully appreciate the views and history. B. We enjoyed the trip very much. The success of the trip for us was primarily due to a few factors. 1. Our tour guide, Gordon Tait, was outstanding. His knowledge of the history of Scotland allowed us to fully understand the historic significance of the places we visited. And, his understanding of the transportation system allowed us to continue the tour when the ferry to Skye were unable to travel due to weather conditions. 2. Our driver, Mervyn, did a wonderful job of driving through the cities and the single carriage lane roads at times. 3. The hotels and food arrangements were wonderful. C. Question. During the trip to Edinburgh Castle, a group photo was taken. We have not received a copy of the photo. Is there a way to order a copy of the photo?

Customer: Ms. Sharon Lee Bazaz

Date: 11/11/2018

Vacation:
Easy to book a tour. Friendly customer service people

Customer: CIE Tours Customer

Date: 11/11/2018

Vacation:
Relatively simple process.

Customer: CIE Tours Customer

Date: 11/11/2018

Vacation:
Booking online was easy. When we called with questions, knowledgeable representatives knew the answers!

Customer: CIE Tours Customer

Date: 11/11/2018

Vacation:
Absolutely I would book with CIE tours again. The entire trip was well organized, interesting, led by an experienced and informative tour leader. The transportation, lodging and dining were all excellent. Seamless.

Customer: CIE Tours Customer

Date: 11/12/2018

Vacation:
Have travelled w/ CIE before and will again. And have recommended them to a number of friends. Wondefrul tour guides, great hotels and fantastic tours.

Customer: Mr. Kenton Craig Wood

Date: 11/12/2018

Vacation:
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Customer: Mr. Reginald Kyoji Oka

Date: 11/12/2018

Vacation:
The booking service was very helpful when I called to verify aspects of the tour, The process of the tour was explained and I was able to join the tour without issue.

Customer: CIE Tours Customer

Date: 11/12/2018

Vacation:
This is the 3rd time we have used CIE and they didn't disappoint....well managed and the guide was perfect

Customer: Mr. Joseph Byron Moore

Date: 11/12/2018

Vacation:
We enjoyed the tour for 2 days but my wife got ill and we had to cancel our trip

Customer: Mr. William Jeffrey Holden

Date: 11/12/2018

Vacation:
Our director and driver were perfect. The tour was a nice overview of Scotland. We will be back soon.

Customer: Wallace R Smith

Date: 11/10/2018

Vacation:
Regarding the booking service, I do not feel that our needs were handled in the best possible manner. The CIE Rep indicated that we could either purchase our tickets for the flights on our own OR we could allow CIE to purchase the flight tickets for us. I felt that CIE may be able to get us a better price on plane tickets so I opted to have them handle our flights. I booked the trip and made complete payment approx 6 weeks prior to departure. After receiving flight information via email from CIE shortly after that I noticed that seating selections had not been assigned. I called CIE right away and asked about seating selection. I was told that I could go online and make the selections. So I went online and attempted to make seat selections. I was able to make a seat selection for the 1st of four flights without issue, however for all of the other flights the seats that were shown as available ALL had an additional charge of anywhere from 49 to 125 English pounds each! This was in addition to what we had paid for the flight. I did not choose a seat selection. I called CIE tours and explained to them what I had encountered. They then told me that I could just allow them to choose the seating for us at no additional cost. So I left the seating assignments to them. Consequently we did know our seat assignments until we got to our first flight in Boston, MA. We then learned that for our flight overseas from Philadelphia, PA to Glasgow, Scotland my spouse and I had been assigned seats in 2 different rows and each of us had been assigned a middle seat ! This was on an American Airlines flight in a narrow bodied jet (3 seats each) beside one aisle. To me this was a jet that you would normally see for a regional shuttle but NOT for an overseas flight of 6 hours or more. Think about how you would feel knowing that you had been assigned a middle seat in a different row than your spouse! Fortunately we got it straightened out at the airport and ended up getting reassigned to two seats in the same row. Another issue regarding the booking service is that I told them that I wanted to extend my trip by one day in the city where our tour ended (Edinburgh, Scotland). They acknowledged and I "assumed" (my mistake) that they would take care of booking me for an additional day in the last hotel we would be in . . . OR ask me if I had any other preferences for lodging for that last day. Instead, none of this had been done and I ended up having to check with the hotel staff to see if they had availability for us for another day. Fortunately the CIE Tour Guide helped us with this and saved us approx $52. off of the normal daily room rate. Our CIE Tour Guide (Christianne) was EXCELLENT ! I cannot say enough Good things about her! Our trip began in the U.S. at approx 11:30 a.m. EST. When our flight arrived in Scotland the local time there was approximately 7:30 a.m. To us it was approx 2:00 a.m. EST. Upon arrival at the airport in Glasgow we then had to wait at the airport until a number of other people arrived from various places on other flights. This was so that CIE 's passengers could then be transported from the airport to the hotel in Glasgow all at once on one bus. By the time we reached the hotel it was approx 9:30 a.m. local time. It was then that we learned that normal check-in time for the hotel was 3:00 p.m. For us this was feeling like 9:00 a.m. the following day from when he had began our trip. We did finally get the otel to allow us to check in at approx 12 Noon local time. We retired to our room for approx 2 hours and then had to regroup to meet the rest of the tour group for a tour of the city of Glasgow. I am gad that we did make it to the bus for the tour of Glasgow because it was FANTASTIC . . . as was the rest of the trip ! So what I would tell you (CIE) . . . . IS THAT THE PEOPLE WHO MANAGE YOUR COMPANY are NOT the people that make your trips great. The people who made our trip WONDERFUL was our Tour Guide, Christianne, and our Bus Driver (Declan). From then on our trip was just Wonderful. For your credit I will say that the Itinerary and the choices for hotels is Very Good. And I would do it again. I think your company could do a number of things differently and much better pertaining to some of the things that I mentioned. Many of your clients are retirees and your planning and scheduling does not seem to take into account what a long trip overseas for senior citizens does to them. I also would like to say that our return flight from London to Boston with British Airways was MUCH MUCH better than our experience with American Airlines. I will purposely strive to never fly with American Airlines again. Please feel free to contact me if you have any other questions.

Customer: CIE Tours Customer

Date: 11/08/2018

Vacation:
Ian was an exceptional guide. He knows the history very well and explained everything in great detail. He made the history come alive! Sam was an awesome driver too. He was very helpful. My only wish is that we could have stayed longer in each location.

Customer: Mr. Gary Neil Macdougall

Date: 11/07/2018

Vacation:
Easy to book, lots of information provided, though we were close to leaving when info arrived. We were told there were mailing issues, and were reassured all was set. It was and we had no issue in travel going froward.

Customer: CIE Tours Customer

Date: 11/07/2018

Vacation:
Very easy to book directly with CIE...actually I prefer booking with CIE rather than a travel agent because then I had access directly to my booking Enjoyed the itinerary... the guide and bus driver were very good and well-organized.

Customer: Ms. Linda Smith

Date: 11/07/2018

Vacation:
Pat the tour guide and Richard the driver were absolutely fantastic! They made the trip! Scotland is beautiful and the places we visited were lovely, but the trip wouldn't have been the same without them!! I would definitely recommend CIE Tours again!

Customer: Ms. Robin Ann Hutton

Date: 11/06/2018

Vacation:
I had a travel agent set up my tour for me. When there was a change of hotels, they let the agent and myself know by email. And the replacement hotel was amazing!!

Customer: Katherine Cooper Noreika

Date: 11/06/2018

Vacation:
The tour was great. Refine, our guide, is extremely friendly and knowledgeable. She was always available to answer questions and help in any way. Our driver, Raymon, was equally wonderful.

Customer: John Ashby Adams Jr

Date: 11/06/2018

Vacation:
Same guide from beginning to end of tour and he was excellent. All accommodations were very good.

Customer: Mrs. Sharon Hutchinson Godbee

Date: 11/06/2018

Vacation:
They do a good job. Don't have to worry about your luggage . The bus is comfortable and like that they move you around. I like that all the excursions are include so you don't have to keep up with tickets. All hotels were very nice. Having most meals included is a plus and we enjoy the free time we get too.

Customer: Mr. William Marion Wilcox Iv

Date: 11/06/2018

Vacation:
We used a local agent in NC. All went smoothly.

Customer: Jackie Thompson Williams

Date: 11/06/2018

Vacation:
Every part of the booking experience and tour far surpassed my expectation. All you have to do is give them your information ... pay your fee and they take care of everything! Excellent phone etiquette!

Customer: Leslie L Taylor

Date: 11/06/2018

Vacation:
Ray and Ian were fabulous tour guides. They were entertaining and engaging, and they were resourceful, when necessary. The accommodations were lovely, and the food was fabulous. Great trip!

Customer: Mr. Robert Fred Gordon

Date: 11/06/2018

Vacation:
Good itinerary and good guide. I would use them again. A major problem was that when we arrived late at the Glasgow airport, because of a flight delay (a flight that they booked for us), no one was at the airport to meet us or direct us to how to get to the tour. A major problem in a foreign country, especially when the hotel we were to stay in that night was in Loch Lomond, a long distance out of town, and we had no transportation.

Customer: Ms. Eleanor Kay Early

Date: 11/06/2018

Vacation:
Service was good but could have been alot better. Had to hire taxi to hotel as we arrived a day earlier. Breakfast should have been provided the day of departure but wasn't. Last day tour guide just left us at the castle and taht was that.

Customer: CIE Tours Customer

Date: 11/06/2018

Vacation:
Booking was a little awkward dealing with a broker not CIE directly. Not sure who to communicate with.

Customer: William E Turner

Date: 11/06/2018

Vacation:
Tour activities were great. Tour director and bus drivers were all excellent. NOT enough free time. WAY too many lies from the tour managers and sales people. NONE of them wanted to tell the truth. Had to hassle, and hassle to receive the the monies we were promised. CIE keep changing our Airlines, then they even changed the city we were to arrive at. The taxis promised to take us from the airport to our room, NEVER showed up. We had to find a Taxis and pay him for the ride, VERY, Very poor customer appreciation, or business ethics.

Customer: Mr. Richard Lee Fey

Date: 11/07/2018

Vacation:
Booking was fine. Our travel agent took care of this for us.

Customer: Anne-Marie Rozsa

Date: 11/07/2018

Vacation:
I booked with my travel agent. But we had many questions and everytime we wrote directly to CIE and always had a quick response. The trip was excellent and the fact that our bus was always the first everywhere we went we never had lineup. The weather was excellenct 17 days in the UK and no rain this made it wonderful although something no one can control.

Customer: Jennifer

Date: 11/07/2018

Vacation:
It was an awesome experience right from my initial contact with the company. They made the booking experience very easy and quickly responded to all my questions. Excellent experience and would not hesitate to book with them again

Customer: CIE Tours Customer

Date: 11/07/2018

Vacation:
This was my third CIE tour and I have recommended the company to others. Always booked through same travel company. There were some itinerary glitches that I noticed and was able to address by changing tour dates. Because of high season and other issues tour still had issues. Overall though it was great.

Customer: Mrs. Rebecca Jean Mork

Date: 11/07/2018

Vacation:
I worked through an agent to book my CIE tour. The process was easy and everything was exactly as promised.

Customer: Mr. Michael Pierre Hoff

Date: 11/07/2018

Vacation:
It was a great tour. But, I was a bit nervous several times after we booked and before we left because there was absolutely no communication from them for months. I'd suggest that CIE follows the Viking Cruises model and set up some sort of automatic, "It's only 3 months until you go!" kind of email that is sent every month of so. That was literally my only concern in the whole process.

Customer: Mrs. Sheila Mary Lowney

Date: 11/07/2018

Vacation:
Professional staff and prompt response to inquires. Worry free vacation thanks to competent service.

Customer: Stephen J Smith

Date: 05/21/2018

Vacation:
The trip was great and our driver and tour guide was excellent. We would have liked less time in pitlockary more in St. Andrews but all in all we had a great time

Customer: Barbara Gabriele

Date: 05/22/2018

Vacation:
The tour was terrific - guide, bus driver, sights seen, organization, comfort, detail sharing - was all top shelf. However... a big however, the booking people were frankly incompetent - one of my flights was cancelled, I was ill -advised on my rebooking - I had purchased the insurance, sent in all my info for a refund for transfers etc - never got any type of acknowledgement - beware of the New York office -

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