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Guest Reviews & Ratings

See what others had to say about their experience with CIE Tours below.

4.6/5

8931 Customer Reviews
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4
CIE Tours Customer
2 years 6 months ago

The Wifi did not work on the bus at all. It was frustrating. The wifi signal was there but we could not get the data unless we use our own cellular data. That did not make sense. All the hotels' wifi worked great and the moment we got on the bus nothing worked. I could have learned a lot more about the history of the places that we were visiting. It would have been more interesting. For example I could not understand why we had to make some quick photo stops. If I had looked it up it might be more meaningful.

We could not change our seats due to Covid protocol. I got that but I wished we had small section of the window opened at times so that the air flow can be interrupted and reduced the contamination. Several people were coming down with something? It was just a matter of time before more people were getting sick. People would probably complain about the cold air but it sure would be better than getting sick on the trip especially when most people were older.

I did not like the policy that I could not cancel the extra night at the hotel when I booked it through your company. If I had known that I 'd have booked it myself so I can cancel 24 hrs before so I can get some $ back or credit on the next tour.

Our guide, Becky was great. She was very knowledgeable and professional. She got a good sense of humor and so was Gary, the driver.
It was hard to pay attention to the second guide who drove and talked. That was a lot of work for him. He had a great sense of humor as well.

4
CIE Tours Customer
2 years 6 months ago
CIE showed me Ireland and did a wonderful job.

CIE did a great job organizing this trip. The hotels were very nice. The hotel in Belfast was the nicest of the hotels. Out tour driver was great. He kept us on schedule and suggested things to do. Eileen was terrific booking the tour for me.

5
Michael A Van Dyk
2 years 6 months ago
Impressed with thorough itinerary guide.

Efficient, friendly guide. I liked the way they handled the lady who broke her hand slip and fall.

5
CIE Tours Customer
2 years 6 months ago

Knowledgeable people and easy to work with and very friendly.

5
Mary Therese O Wheatley
2 years 6 months ago
Dream Vacation

Absolutely Positively Perfect !
We saved for a Lifetime to take our Dream Trip to Ireland and it was totally worth it!!!

A bonus was being placed on the Tour bus with Colm!

He should be an Ambassador for Ireland!
He was INCREDIBLE! He made Dreams Come True and even helped me check off a box from My Special Bucket List!!!!

4
Mr. Mark Eugene Coyle
2 years 6 months ago
Great trip

Would travel with CIE again

5
Vidya Jaisaree
2 years 6 months ago
An amazing taste of Scotland and Ireland

From beginning to end CIE offered a fantastic experience. The choice of events, sights and locations gave you a good overview that left you wanting more. I was particularly impressed with the driver/ guide Frankie who was with us throughout the tour. He was knowledgeable, patient, articulate and had a great sense of humour. I would recommend them to anyone who likes to travel in comfort and without worry.

4
Ms. Susan Harriett Feil
2 years 6 months ago

CIE did a great job of the booking and everything went smoothly.

5
CIE Tours Customer
2 years 6 months ago
Excellent Tour

The tour was planned and executed very efficiently. Tour guide/driver was informative and personable. Hotels were comfortable. Additional guides were also knowledgeable, pleasant and entertaining. Food was okay.

4
Dennis Iott
2 years 6 months ago
Had no problems except small tour turned into a large tour.

We paid for a small tour, turned into a large tour. No partial refund offered

5
Mr. Eric Rivera
2 years 6 months ago
Incredible week

Great itinerary, great tour guide. The hotels were fantastic and so was the food selected at the the restaurants they chose. We couldn’t have asked for a better tour.

4
Mr. Ross Harvey
2 years 6 months ago

Personable and informative guide/driver
Clean comfortable bus
Efficient operations

4
CIE Tours Customer
2 years 6 months ago

Absolutely great, informative tour. Absolutely no complaints there… the guide was great, the attractions were good, and we were bunches in with good people.

Only complaint I have is the office needs to reply to emails/calls. I sent a few out only to have no reply… that’s totally wrong. People spend good money on these tours, so they should absolutely be a bit more responsive to their customers.

4
Alison Diane Mcclellan
2 years 6 months ago
Hotels. Food. Route. All awesome. No use of toilet wasn’t appreciated.

Trip awesome. No use of toilet after knowing we were to have one was not acceptable.

4
CIE Tours Customer
2 years 6 months ago
Make it easy on yourself...

My travel agent directed mr to CIE and then covid blew it up. My 2 weeks with a friend changed to a week as a single in charming Adare in the Dunraven hotel with wonderful day trips. So nice not to have to pack. My travel agent was key.

5
CIE Tours Customer
2 years 6 months ago

Great tour of Scotland and Ireland. Saw everything and more. Would have enjoyed more free time to explore. All the tour guides were very good and our driver was exceptional.

4
CIE Tours Customer
2 years 6 months ago
Great company!

Great service! We enjoyed the tour, food , information, and sites. The tour guide and bus driver were friendly and organized which made our experience even better.

5
CIE Tours Customer
2 years 6 months ago
We had a wonderful driver/tour director. He went above and beyond.

I had some problems in the beginning of booking, but they were resolved quickly.

5
Harvey Eugene Baxter, Jr
2 years 6 months ago
Driver and guide did great. Food was excellent

Great service and food was excellent. No hidden cost.

5
Mrs. Christine Carol Izzo
2 years 6 months ago
I unconditionally recommend CIE.

I should have gone solely and directly to CIE, but I booked through a travel agent who was disasterous. Next time I travel, it will be directly through CIE. Any questions or difficulties I had were taken care of by CIE. The CIE people are always available by chat or phone. Email verification of our chats are sent . I enthusiastically recommend CIE!

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