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Guest Reviews & Ratings

See what others had to say about their experience with CIE Tours below.

4.6/5

8929 Customer Reviews
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5
Kelly Gorman
2 years ago

Everything was great!!! Very well planned out. Our guide Hamish and driver Lee were wonderful

5
CIE Tours Customer
2 years ago
GREAT GUIDE, Lots of Laughter and everything you could ask to see in Italy

Our Guide was FABULOUS.
I had convinced someone else to go on this CIE trip. When so many people were delayed because of air plane issues (1 couple were routed thru POLAND) and our 1st night gathering had to be delayed for an hour or so, my friend seemed ready to be negative- UNTIL our guide Diana had us all together at the restaurant with a glass of wine. SHE had everyone laughing and telling stories for about 2 hours. She was funny, professional, thoughtful and an excellent logistic manager. We had a couple of very ambulatory limited people on the tour and she was able to make special arrangements for them and keep the group going. Venice was our first gathering and to keep a large group of 44 people together among the warren of allies and bridges in Venice is NO SMALL FEAT = it was done smoothly. The gondola ride was fun as the boat guys are having a ball talking back and forth and it is such a great way to see Venice. The vaporetto was something we also did the day we arrived early and on our way to Maurano. During the bus transports we stopped at places I would LOVE to spend more time in = Bologna and ESPECIALLY Orvieto. What a great place.

5
CIE Tours Customer
2 years ago
10 Days of Italy

Our 10 days of Italy were fantastic and our tour guide Dianna was the best. She made everything happen considering we were there during Holy Week. We were still able to see all the most important sites in Rome.

3
Alicia Marie Cook
2 years ago

The tour includes many beautiful places, the bus driver seemed to be tired and somewhat cranky.

5
CIE Tours Customer
2 years ago
Unforgettable journey.

The tour was wonderful! Marian, our shepherd and quintessential storyteller,
wove classic historical tales and personal anecdotes seamlessly with contemporary facts. Breathtaking views, ferry rides, working Border Collies, music, Irish coffee, very agreeable fellow travelers, and an expert bus driver all made for an unforgettable journey.

5
Iryna Bilay
2 years ago

Great vacation !!! Excellent tours, hôtels and houses. Food provided by the tour must be better

5
CIE Tours Customer
2 years ago

Great time as usual!!!

5
April Brackens
2 years ago
Ireland was Awesome

Great job!! Top Notch trip

3
Philip Germann
2 years ago
Very disappointed! I don't recommend CIE Tours . . .

The trip itself was awesome. All but one hotel was over the top in food and service. One hotel was a bit out of the way and the food and service not up to the standards of the other accommodations. The Shannon River cruise was a disappointment, not because the river was flooding but because the cruise people were not aware that the dock were we would have disembarked was under water. I am still disappointed that the individuals who booked my tour were not specific in the beginning on how the names on our tickets should be listed. This cost me an additional $300.00 in fees. British Airlines was the worst. They totally messed up our names on our tickets for our return flight to the states. This cost us a great deal of time and created a great deal of confusion. Our flight from London back to the states was delayed by 2 1/2 hours due to a co-pilot calling in sick at the last minute. Evidently, it took 2 1/2 hours to for a replacement to arrive at the airport. We sat on the plane during this period. As a result, everyone going to Philadelphia missed their connecting flights. We were put up in a hotel that was not the best in cleanliness. The restaurant could not accommodate the additional reservations so we were not able to have dinner (around 10:30 - 11:00 at night). The only food available was from a vending machine (snacks). It took us 3 1/2 hours to get our voucher for the hotel, get a shuttle to the hotel, and got our room keys. The next morning, we had to be on the shuttle back to the airport at 7:00 AM. The hotel did not begin serving breakfast until 6:30 so we, again, went hungry. Due to the name mix-ups at the airport, it was another 1 1/2 hours before we could finally eat breakfast. The missed connection cost me another $200.00. I contacted the airlines regarding this additional expense but did not receive a reply. I wonder, after reading this review, if CIE will have any interest in addressing this issue. Very disappointed!! At this point, I cannot recommend CIE Tours. My family and I have traveled overseas multiple times. We have never encountered the issues we experienced with this trip to Ireland.

5
CIE Tours Customer
2 years ago
Ireland highlights.

Our tour guide/bus driver, Brendan, was sensational. His commentary was great, his knowledge tops, and his advice helpful. Every hotel was wonderful, complete with porters, breakfast, front desk. We hit the highlights of the country, which was fine. More countryside experience would have been a nice addition.

5
Denise Faye Haddox Roberts
2 years ago

Everything was so well planned. Yes we are looking forward to going with CIE again.

4
Joseph Albert Sawinski
2 years ago

We enjoyed our tour.

5
Mr. Brian Frank Temple
2 years ago

We loved everything we saw. Tony was a fantastic tour guide. Martin and the sheepdog demo, Titanic Belfast, Cliffs of Moher, Glide Inn, McGarrary's, Moriarty, Donegal, Triola were highlights.

4
CIE Tours Customer
2 years ago
Scots/Irish Tour March/April 2023

Our tour guides were excellent. Food at the hotels was good to excellent. Hotels were fair to excellent. Sites visited were interesting and well planned. Overall, our tour experience was excellent. We were not pleased with the airline accommodations.

5
CIE Tours Customer
2 years ago

We loved that CIE had everything planned out for our trip! Great tours and the accommodations were very nice!

5
Del Morris Hatfield
2 years ago
Ireland at its best!

Tony was a terrific driver/tour guide. His knowledge of history in Ireland was amazing. The tour was on point and we hit all the right spots. While the weather was not the best, we managed to see the important areas.

5
CIE Tours Customer
2 years ago
Ireland at its finest!

Murt O’Shea was THE BEST guide hands down! He was direct with safety and the reasons why, he was funny when appropriate, he was informative, and his historical stories added to the ventures.

5
Tina Louise Longmire
2 years ago
Best vacation ever! Ireland was our 30th anniversary gift to each other

We had the best time. Our tour guide/coach driver Brendan Hynes was very knowledgeable and entertaining. He answered all our questions and made our experience very special. The hotel accommodations, food, tours…all awesome.

5
Gail Shelalis Fogiel
2 years ago
Great tour.

We had an awesome time on our tour. The driver was great.

5
John Henry Risio
2 years ago
Customer service

Top class service from time of airport pick up

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