4.6/5

Went through AAA. Had no direct contact.

Surprisingly nice tour of Scotland.

Booking was pretty good, felt the first girl I had contact with didn't really understand what I wanted. Went with it anyway. Others that I dealt with were good. Had to call back to get the transfers. Should have been offered from the start since I bought the airfare from them.

Extremely easy to plan a very full-featured vacation!

Extremely easy and transparent! We had very little time to plan and the website allowed us to pick exactly the vacation we wanted at the exact time we wanted it. Couldn't have been easier!

When my wife and I decided to take a private driver tour to Ireland, I interviewed 3 different tour companies. CIE was the only company who allowed us to customize our tour seeing just what we wanted. Our driver/guide, John was amazing and the hotels and castle was perfect. Would have no reservation in recommending CIE to anyone!

CIE booking service was extremely helpful.

Very well run tours. Would highly recommend!

Barbara was very helpful with her guidance of which tour to book.

Wouldn't change a thing!

There are many tours and prices to choose from, but from booking to departure CIE tours did a fanominal job. John, our driver, was very professional yet he gave us a inner glimpse of the daily life of the Irish people. We booked a day early and stay in Dublin. We caught up on our sleep and explored the city on our own.

I was very pleased with the service received through e- mail and telephone. When I had questions, responses from staff were prompt, courteous, and very helpful. We were equally pleased with the actual tour, the coach driver/ guide was great and all of the local guides were pleasant, humorous and very enjoyable.as well as being knowledgeable.
We only had one hiccup - we did not receive our tour packages (back packs, luggage straps, guide book etc.). We advised our driver and he and our local guide made arrangements to have the packages catch up with us eventually, although we never did receive the guide book , which apparently had useful information in it.

Best tour ever!

From the initial contact (Website) thru the booking process, everything was easy and "just right". Best thing was everything ended up just as expected - travel, accommodations, meals, tours----and costs. We all agreed this was one of the best tours we have ever been on! Thank you.

Super easy.

They made things easy. Was able to make 2 payments and check all details.

A beautiful introduction to Scotland and Ireland

We were able to book the vacation and the flights quickly. Each question we had for the company was answered promptly and pleasantly.

Everything was done before we left and booking B&B's was made easy for us.

Great trip!

Booking with CIE was one of the easiest booking experiences I have ever had. Every time I called with requests, payments, or questions they were friendly, and knowledgeable . Each call was followed with an email detailing the contents of our discussion.

This was my second tour with CIE and I would definitely recommend!

Ireland is a friendly and beautiful country

The booking service was helpful but the wait to speak with someone was always very long.

Great guide on this 2nd tour. Great driver (Sammy Lockhart) on first tour.

Easy booking. I’ve already recommended to friends and yes, I’d book with CIE again. This was my second tour with CIE

Exceptional guides/driver

Excellent tour. Especially enjoyed not being nickeled and dimed for extras. Everything is included! Exceptional guides/driver. Definitely would recommend to family and friends. Would like option to pre-pay gratuities or have included in price. Did not like carrying cash for most of trip. Otherwise very pleased.

Answered all my questions when I was considering the tour and then followed up with me when I thought about transportation.

Gordon and John were both great!. Very accommodating and fun to talk with.

Ian McCarthy made our reservations for us which we greatly appreciated! With ultimately 6 of us traveling together, there were a few glitches but all worked out well, & yes, we would definitely use CIE again. Our tour director, Frank, was the absolute BEST!!! That particular tour was so enjoyable! We LOVED it!

Very good except did not offer a post or pre trip option. Would like to have arrived in Dublin prior to tour start date as there was not enough time to see and do all there is to do there.

Booking was seamless. The tour guide was very efficient, knowledgeable, and good humored. The accommodations were excellent as well as the meals provided. We had a great vacation and plan to travel with CIE again this year.