4.6/5

Fantastic tour of Scotland!

Booking the tour was extremely easy and the tour itself was outstanding. We had two guides through most of it and they were both great. It was a wonderful way to see a lot of Scotland in a short period of time. Very well done!!

Wonderful trip and an excellent guide.

Very Easy

very well done tour , all went excellent

Tour was ran like a well oiled machine , Driver / tour guide was very knowledgeable and helpful in every way possible . He was also very nice person and a comedian. All the hotels were very nice and I would rate everyone of them 4 stars .

Excellent trip but beware if flights booked by CIE

Everything on the tour was great. The communication from the head office in NJ, I cannot say the same. Once our deposits were made, I could not reach the agent but the sales/payment staff responded quickly to email.
We were a party of 4 but the tickets were issued for two groups of two; my wife and I and my 83 year old mother in law and her sister. The sister contacted your offices to correct her name on the reservations. The agent/person who made the changes cancelled the air tickets under the incorrect name but did not rebook the flight under the corrected name. Because of this, we could not select seats in advance and they would have had to fly on standby on an overbooked flight.Only through the help of very accommodating airline agents were we able to fix it but they had to fly out to Toronto and then to Dublin separately with a delay of a couple of hours.
Unacceptable from your company's part.

Professional

Booking was easy. The representatives were very friendly & professional.

Love CIE tours

CIE is a great company to work with. Have recommended them to many of our friends. Driver and guide was excellent.

Guide and driver were excelent.

Booking was a little awkward dealing with a broker not CIE directly. Not sure who to communicate with.

Loved our trip to Ireland and thought the tour with CIE was very well organized and we enjoyed all the places we visited. There were times when we would have liked to spend more time in some areas, but due to the schedule we had to move on. Our bus driver was very knowledgeable and experienced. Thought we would hear a few more jokes during our drives. Everyone on our bus was very friendly and we got to know almost everyone. All of the hotels we stayed in were nice and the food was good. My only complaint was that we never received our backpacks, luggage tags and whatever else we were supposed to receive even though I called many times to ask about it before and after the trip.

Wonderful tour, highly recommend.

Tour of Scotland was great. We saw all the highlights of the entire country. Bus and hotels were excellent, food great, and tour guide Linda McKay was fantastic.

The tour itself was pleasant. The route was great.

Great

The tour itself was pleasant. The route was great. For me personally the tour guide was a wonderfulwarm person but her heavy Scotish accent prevent me from following the tour stories. In some of the hotels the shower did not function properly.

Great Time!

We had a great time. CIE covered all the details. We had a great bus driver/tour guide.The hotel rooms were all very clean, comfortable.

Great trip

All of the booking, the rates and info we received was excellent. We were only disappointed we didn't get to see Dublin, but that was due to the weather, nothing due to CIE.

Well organized

We had a wonderful trip. it was organized well and we didn't have to worry about anything.

Unfortunately you do not fly out of Ottawa Canada, which meant we had to book our own flights and the return flight from Dublin via Aer Lingus was dreadful, which I know is not you fault, but I'm sure we would have been alright if you had made our flight arrangements.

Booking was very easy and explained very clearly

The trip was fantastic, I would highly recommend it. Everything was well organized.
All the guides were very informative and had great sense of humor.
The cities and sites visited were incredible.
The people in Scotland and Ireland were very friendly and polite.
GREAT Trip

It surpassed all my expectations

Absolutely

Very helpful . Always answered questions. No problems booking at all

Best vacation EVER!

Very easy! Everything is online and so simple!

We've traveled with CIE and recommended them frequently.

You have to work your way through the process, but the product is worth the effort.