4.6/5

Amazing trip!

We had a great time on the Scottish dream tour. The guide and driver were phenomenal. Every hotel we stayed at was beautiful. The castles, scenery, towns were all gorgeous. I would recommend it to everyone!

Fabulous trip

I thought this was a fabulous tour. Tom, our guide was not only entertaining but he was so knowledgeable about the history of Ireland and his stories, his sense of humor and knowledge made this trip special. There was only one hotel that I felt was not good. I think it was the Granville in Waterford. We had an awful smell in our room, coming from the shower and it was at times hard to stay in the room. Loved the castle but the other hotels were quite nice. My only suggestion is that we needed more free time to shop, just walk around or relax. We were going all day and then had to quickly get ready for dinner or the evening event. Other than that, I thought the places and sites we visited were so interesting. I am hoping to do a trip with your tour group to Scotland, possibly next year and I have highly recommended your company .

Very nice trip and worth the money

Our tour guide was excellent. We thought the destinations we saw or perfect to really get a good feel for both Scotland and Ireland. We did not care for all the locations of all the hotels but for the most part they were good and they were a few hotels that were not up to our standards and we wished we had said something to get better rooms. We also didn't like the fact that the last day of the trip we were on our own without a tour guide. We would have liked to have had someone give us one more day of touring before we left.

Very well organized and professional with all aspects of the tour!

The tour guide was excellent! We saw amazing sites! Everything was well organized. We did recommend CIE!

Loved the experience -

We were on the Clans and Castles tour; Graham Bruce was our tour guide. Graham was on top of everything and provided a lot of interesting information throughout our travels, including the origins of our surnames. Barry drove the coach and we felt completely safe. From the moment our plane landed until we were back at the departure - Graham and Barry ensured we had an excellent experience. I loved the quirky hotels in the highlands and beautiful views they provided. This experience exceeded my expectations - thank you for the wonderful memories!

Ireland with CIE

I enjoyed the Ireland tour. I felt the booking agents could have been more communicative I was not told that the tour began and ended in Dublin. This resulted in a costly open jaw ticket which cost time and money. This could easily have been avoided by saying the tour ends in Shannon and the bus can return you to Dublin. The food was quite poor throughout the trip and the hotel in Dublin was much too far from the main city.

Wonderful first time trip to Ireland!

From pickup at the airport to check in at each hotel, everyone we met was courteous and efficient, Murt our tour guide was funny,knowledgeable and always on time.

Great Tour!

The booking went well, except for the outbound flight, where I had a 5-6 hour layover in Newark. The travel agency did an excellent job in finding the perfect tour for me.

The people I talked to when booking this trip were very efficient and helpful.

Best of Ireland May 2019

Tour was well organized, went off without a hitch. Our tour guide Jerry was the bomb! Excellent time! Can’t wait to book our next adventure!

My wife and I felt like we were traveling with friends and well cared for.

The overall trip was outstanding. My one complaint is with the booking of our flight to Glasgow. Our flight started at Washington Dulles to Dublin (over night) then a flight from Dublin to Heathrow where we had a flight from Heathrow to Glasgow. We were required to go through security three times to get to Glasgow arriving at 1:30 PM. We booked over 6 months in advance of the trip and I can see no reason for the side trip to Heathrow. I am 81 years old and in reasonably good condition; however that trip wiped me out.
After we got our bags in Glasgow and walked out to the arrival area CIE was standing tall and right on time. The remainder of the trip was outstanding.

Great experience. Definitely would use CIE again

I had never booked with a tour group before (used triple a or other travel agencies), but after researching various tour groups I decided to take a chance with the CIE group
I was so pleased with the folks that helped me book this trip. My granddaughter had only a very limited time frame that she could accompany me due to school, church and military obligations. After carefully reading every tour offered the taste of Ireland tour was the best fit. Every time I called the CIE staff they were so helpful, making it a worry free endeavor. Thanks everyone.

was more then was expected. It was organized from AM to PM.

yes would travel with CIE again. We booked thru a 3rd party and had a wonderful experience.

It was a wonderful trip

They were very helpful and answered all my questions. Any additional questions were dealt with promptly.

Great trip, but...

Good: accommodations were top notch, tour guide (Patrick Smith) was great beyond words, provided meals were very good, itinerary was hectic but otherwise interesting and informative

Poor: CIE Tours (New Jersey) response to flight disruption due to grounding of Boeing AirMax 737. Because of cancellation of flight (Shannon to Providence) CIE response was to provide bus ride (2.5hrs) from Shannon to Dublin, 6hr flight to Newark,NJ ...then a 3hr bus ride to Providence! This was the only option given by the NJ office. After I did multiple hours of research and phone conversations with Norwegian Air was I able to get a flight a day after our original departure directly to Providence from Dublin. Furthermore the NJ office wouldn’t guarantee transportation from Shannon to Dublin after I reworked flight. If not for my repeated calls/emails was a return to Dublin provided I would have been on my own in Shannon. Once in Dublin CIE dropped other tour patrons at a hotel in Dublin City and if not for the generosity of our tour guide Mr. Smith who gave us a lift to the airport we would have been on our own getting to our hotel close to the airport.
Overall we enjoyed the trip but the lack of assistance in our flight disruption was greatly disappointing and would be a pause for concern with either using or recommending CIE Tours again.

Excellent service

I told them what I wanted and they took care of everything. They notified me about payments and sent necessary documents. All I had to do was show up.

From start to finish CIE did a great job.

I did all our booking through a travel agent so for me it was incredibly smooth and easy. Everything was done pretty quickly and questions were answered.

CIE was definitely easy to book with online.