4.6/5

Very easy. Usually got a response back quickly.

We had a wonderful time!

I can't wait to return to Ireland! I loved the CIE Odyssey tour, the tour bus, and the accommodations were top notch. Our tour guide, Eamonn, was funny, knowledgeable and we enjoyed his company. We did have trouble getting to Ireland because of weather, and CIE was not helpful in any way getting from the airport as we were 24 hours late- even the "24 hour emergency" number was unmanned.

Fantastic vacation! Great attention to details

We booked through a third party and not CIE, that will not happen again. Our next trip will be directly booked through CIE.

I did not have a lot of interactions with CIE Tours service, as the trip was handled by our travel agent. I did like the backpack and items and documents that were sent pre-tour; we used them every day on the tour. I did have a problem with getting registered and using the CIE web site, but my travel agent confirmed the tour was set up correctly and there was little additional information required by the web site.

Service and tour guide were excellent very professional and informed us at all times will travel with CIE AGAIN

Fun time with best friends!

Smooth process.

Great trip , the tour guides and driver made all the difference in telling us about the country, it was quite evident that they love their country. They made every effort to see that we were cared for.

Very organized and informative.

Customer service reps need some work. Was kind of shocked that once they received my money there really wasn't much follow through with the rep. wanted to purchase insurance and wasn't told how to do so. was surprised I wasn't contacted before my trip or after by the rep.

I would recommend CIE, I hope to book a tour with you again.

A lot of hotel...

The booking was easy.

We had a little problem coordinating the airport to hotel transfers. They were eventually cleared up by our travel agent. We were traveling as a group of eight, but our transfer from Heathrow to Windsor, instead of being for our entire group was for four different vehicles which all arrived at different times

The online portal was very easy to use

The online store was easy to use. We needed to talk to a person and that person was also very helpful

That were great all around! Yes I would recommend them!

Overall it was relatively easy to navigate. There was a slight discrepancy with the room requests (ie. twin bed vs doubles vs queen) that was a little confusing during the booking process.

The best trip we’ve ever had will definitely use CIE again

Everything was excellent from when we booked the tour until it ended. Our driver and tour guide Patrick Smith was outstanding. We will definitely be booking with CIE again

Everyone was very helpful from booking to the tour utself.

The whole process from booking the tour was very easy. All my questions were answered promptly.

They were informative.

Seamus was a great tour director.

The agents were very responsive. Booking was very easy.

Everything went according to previously provided communication. The tour director Marlene was wonderful, articulate, thorough and informative. She followed up on every promise made