4.6/5

Great tour guide and bus driver. Interesting itineraries, locations of hotels, and good food. Some of the hotels were average at best.

Amazing trip

Great customer service and easy planning. Worry free booking.

Very helpful,and courteous

This was my second tour with CIE and I was very pleased again. My only suggestion is when 2 are rooming together but live in different states, to send each one their packet instead of sending both to one person.

Absolutely delightful

Booking was great. Easy online application & instructions. My only negative reaction was to the way you have a “lead” traveler. I do not like having to relay on a travel companion to obtain info. I do not understand why you can’t send email info to each traveler.

Thanks for sharing your spectacular country and people with us.

Thanks for employing such a lovely, knowledgeable tour guide and an amazing safe driver.

Lovely time.Enjoyable tour. Pat, driver guide was knowledgable, organized

CIE answered all questions and were helpful.

Booking Best of Great Britain Tour

The trip was very easy to book and the communications were good. The Included paperwork was good - never needed to show any of the vouchers.

We were disappointed that we had to to pay for the the taxi to and fromthe

We were disappointed that we had to pay for the taxi to and from the airport

Great Trip and Service

Making my reservation with CIE was very easy. After selecting my tour, I was able to communicate with a representative and get all of my questions answered. Everything was done online and was easily completed. Communication was good as far as letting me know when payments were expected and when I would receive my trip information. Having CIE make my flight reservation made it a much more pleasant experience. Nothing to worry about on my part.

Disorganized company

Terrible, disorganized, slow to respond, messed up flight details many times and still bad in end with 4hour layover which was not needed based on American flight schedules noted online, poor explanation of tour detail, poor follow-up in general, only good thing was the tour guide who did an excellent job

I liked the option to have a smaller group tour. That’s more my style. Our driver/guide was outstanding. Great hotels.

Would be nice if pre-trip info could’ve been mailed to Canada. Makes no sense to receive at destination.

we had a positive experience

The itinerary was good, the hotels and food were as well

Already a repeat customer, will be back again!

A fantastic tour overall! Our director, Lisa R., led us through the United Kingdom in such a way that we had a great time, made new friends, and always knew what to expect. It was a family-geared, small-group tour titled Knights and Wizards. The only odd thing was the inclusion of a West End show that did not really fit with the theme- but we still enjoyed it! If you want to get a more in-depth look at an area, I highly recommend CIE. I traveled with them about 20 years ago for the first time. Sticking around this long definitely means you are doing things right. Good pre-trip communication and easy to 'start' the tour at the hotel lobby. Itinerary from the website was followed and Lisa always gave us a nice detailed schedule the day before so we knew approximate times for everything. We got fast-tracked at EVERY attraction we went to, walking around huge lines of tourists that were not lucky enough to be with our group. It would have been impossible for us to do as much as we did on this tour if we had decided to do it on our own. I also highly recommend the smsll-group tour size as we got to know everyone in our group and had plenty of space to spread out if willing to be in the back half of the bus- which we enjoyed. The falconry demonstration was my favorite part of the trip but going to the Nant Gwrtheyrn Language Center, getting into Windsor Castle, going to Warner Bros. Harry Potter Studio, riding the London Eye, visiting the British Music Experience, and spending the evening in Llandudno were up there!

Well done!

Your booking group was extremely organized. All my questions/concerns were addressed. I enjoyed/appreciated all the "to do" lists that were provided as well as the luggage strap, back pack and outlet converter. Great customer service!

All was great. I was very happy with everything, will use them again!

Absolutely fantastic!

The Scottish dream tour was great..Ian was a fantastic guide. We saw many things in a short period of time and it was very informative..

Overall it was a geat trip and I sould recommend this tour company to other

The best part of the trip was the bus driver/guide. His abilities, concern or our enjoyment and safety, and his solid knowledge in all things Irish was amazing. This made the trip a better experience than on some other tours. Only improvement would be the itinerary using the "hop on, hop off" item. This does not work well with the time allowed and the distance to the hotel. It is not user friendly.

Repeat customer

This is the second tour that we have taken with CIE. It will not be the last. Booking is simple. Agendas are diverse - can find one that fits any timeframe and interests.

Great tour guide, nice accommodations, great itinerary