4.6/5

Excellent customer experience.

Booking service was excellent. Provided help as needed. Re: flight arrangements - attempted to match prices that we obtained by checking with flying out of Toronto, Canada versus Detroit, MI.

Excellent tour!

Tour was easy to book and our contact agent answered all of our questions.

Great tour.

Tour director was terrific. She was knowledgeable. Tour was a nice mix of small places and cities and many fabulous castles. Tattoo in Edinburgh was fabulous.

We would definitely recommend CIE. Accommodations were comfortable. The destinations were enjoyable and educational. The added bonus was the many road side stops for photo opportunities of the scenic landscapes and historic landmarks. We truly enjoyed the various pubs and restaurants that were part of the tour. Our tour guide/bus driver, Mark Tyrell, was exceptional and our experience would not have been as enjoyable, as it was, without his expert knowledge, driving skills and sense of humor.

Very easy to book and a great itinerary

Well laid out program with a variety of experiences that gave a good view of the countries. Accommodations good with food choices that were very similar at each stop, good but not outstanding. One extraordinary guide that made the whole trip special and another that did a very good job handling both driving and guide duties. Overall a good value for the money

Easy & efficient

CIE Tours made it easy and efficient to book my dream trip to Ireland. All phases of the experience were smoothly conducted.

THE ITINERARY WAS GOOD. I WANTED TO CIRCLE THE COUNTRY.. THEY ADJUSTED MY TICKET WHEN A FRIEND DECIDED TO GO WITH ME AND I GOT MY 10% DISCOUNT INSTEAD OF 5%. THEY WERE PLEASANT AND ANSWERED ALL QUESTIONS

We booked Dec. We wanted the 1st week in June but CIE only had 8 spaces and we had 9 people. They said that they could take 9 in the 2nd week of June but they were waiting for payment from a party of 4 for the 1st week in June. They asked us to call back the following week to see if they could fit us in for the 1st week of June. Then they to told us the 2nd week in June was filled. We had to go to the 1st week in August . A complete screw up by CIE.

A great tour

The booking service was very good, but I was disappointed that I could not get the military and the booking discount at the same time What's the use of honoring your military service if you can not obtain both.

Easy to book tours.

Booking the tour exceptionally easy. All details laid out in the description.

Easy

Easy to reach and pay in installments.

Excellent service.

We had representatives waiting at the airport when we arrived to take us to the hotel. Due to travel delays one person from our party was unaware that someone was going to be waiting for her and he did not know where to locate her. She was with the airlines trying to work out the arrival of her luggage that did not make the connecting flight. All travel between locations was handled extremely well.

The booking agents were very friendly and easy to work with. Everything was extremely well organized.

My husband, grandmother, and I recently went on the Taste of Iceland tour and loved it! It was a short trip (6 days), but we got to see a lot. Our tour guide, David, was phenomenal! He had so many stories to share and knew a lot about the country and every place we visited. Our bus driver, Jon, was also very wonderful. He even suggested a few places off of the itinerary for us to visit quickly while driving between locations. I would highly recommend this tour to anyone who would like to see a lot of different locations (lava fields, glaciers, city life in Reykjavik, national parks, etc.). It was a great "taste" of the country and has made me want to go back and visit again in the future.

Great trip!

Booking was excellent. Kenny Tran was great help! He is very professional and responsive to every concern.

EXCELLENT ICELAND TOUR

EXCELLENT ORGANIZATION. USER FRIENDLY PLANNING AND ALL INCLUSIVE FEATURE WAS A DISTINCT POSITIVE. WITH VERY FEW EXCEPTIONS THE ENTIRE TOUR WAS OUTSTANDING.

Our Guide Fran and our driver Desmond made this trip memorable for us. The entire group felt like family by the end of our tour. Fran was very knowledgeable and we could not have had a better guide. These two people are fantastic. Our accommodations were excellent, the meals were excellent, and the sites that we visited were awesome. My party had a truly fantastic time. Except for our flights which were horrible, our time in Scotland was wonderful. I would truly recommend CIE tours to anyone. Thank you for the wonderful trip of a lifetime. Pastor John Johnson

Regine & CIE made the thrip to Scotland a wonderful experience.

Everything from CIE was perfect. Wonderful staff, accommodations and tours.