4.6/5

I would definitely book this trip or other CIE trips again. The guides were knowledgeable, the places chosen for the itinerary were great, and the accommodations were excellent.

Tour and guide was great, but CIE doesn't answer their phones, unacceptable

The tour itself and our tour guide were excellent. The service by CIE Tours admin side was very bad. We attempted to contact them multiple times in multiple ways in the weeks up to our tour to ask a simple question, and got no response. We emailed to no response, and attempted to call, but no one answered the phone. This makes us unwilling to recommend CIE Tours to anyone else. We'd love to recommend our tour guide as he was excellent, but not with the way the customer service and administrative side was handled. We still have gotten nothing from them.

CIE Takes Care of Everything!

Initially I had a great experience booking our trip, connecting it with friends we were traveling with and receiving documentation in a timely manner. However, rebooking the trip (due to Covid) was troublesome. We were initially going to be forced to go on a rebooked trip when some of our party was not available. Eventually I appealed to a higher power and they let us change the date of our rebook. While we appreciated that it would have been nice to not have to go through the anguish of initially thinking our trip was going to be less than perfect for our group.

It couldn't have been better

Our guide and driver were amazing! They really made the trip. The hotels, food offerings and attractions were top of the line. I came back and immediately told everyone what an incredible experience we had and that, touring is definitive the way to travel to ensure you get the most out of a trip. Thanks CIE!!

We had such a great time on our Irish day tripper tour. Our tour guide was amazing. He was very knowledgeable and had the best sense of humor.

Friendly and efficient

This was my second tour with CIE and I found it extremely easy to book. I had a few questions because I could not stay the whole tour but the booking agent was extremely helpful, thanked me for being a repeat customer and booked me right away. I would've been able to do it online, but since I had a question, I called CIE instead.

Our tour with Peter was top class.

Peter was an amazing guide and driver. We enjoyed his lovely stories and historical details provided.

CIE stayed in contact with us during Covid . They honored the prices from 2020. This was my 3rd CIE tour and it was a great tour.

The Dunraven Arms hotel and John our tour guide were top notch.

This was my first tour. The backpack they sent was a life saver, with everything I needed. The tour guide was funny and knowledgeable. The accommodations were spectacular! It was a wonderful trip!

Scotland Trip

Booking service was super simple. Other people said they used a travel agent, but I didn't find that necessary. Booked flights through CIE, and they were super helpful when one was cancelled, getting us on another flight very easily. I felt well taken care of the whole time. We were able to see a lot of Scotland in a relatively short time. The guide (Di) was informative and joyful, the drivers were excellent and I felt very safe

CIE always delivers! I recommend them to everyone I know!

Easy to use online booking. I've always booked on my own without a travel agent and it has always run smoothly. It is easy to get ahold of someone over the phone if I have questions and all my issues are always resolved.

Awesome!

Loved the Ireland South Daytripper itinerary, our driver/guide, fellow tour people, hotel in Adare, scenery, etc.

We used CIE tours for our Ireland trip. I like that it includes all the tours and many of the meals. The tour director and driver were very knowledgeable and added so much insightful information during our trip. The accommodations were very good.

All of the bookings were great. However, there was no down time to relax and we never had an itemized agenda to know what was happening each day.

Our tour manager and driver were outstanding.

Our tour manager and driver were outstanding. They were very knowledgeable and took care of all our needs. The accommodations (with the exception of one) were five stars. Itinerary hit all the highlights and was well paced.

Everything was well organized!

Yes, I would recommend CIE

Everything little deal was taken care of!

Yes! Great service!

Great experience

We booked our tour online, but when we had questions, concerns, or help with pre/post tour reservations, the staff at CIE were more than gracious.

Saw a lot with tightly packed schedule.

We got to see a lot and it was very organized. Not enough free time or flexibility. Length between mealtimes were sometimes too long and was mostly geared toward an older demographic.