4.6/5

We went through a travel agent who took care of most of the booking but it seemed very easy.

Overall good experience

Booking was easy. However, due to Covid we has to re book 2x. That was easy as well. However, when we got closer to the trip It was impossible to talk to someone. long wait times ( more than an hour) to speak to someone.

Teriffic Tour. Highly recommend the CFI tour. Even better if you have Brian

Great tour. All reservations, plane, hotel, food, sites visited, were made by CIE. everything on the scheduled was well planned and Brian our tour guide was exceptional. Many great locations were on the schedule to visit.

Great tour of Scottish castles, the Highlands and Skye

We have used CIE tours before and they provide really good tours. The Scottish Clans and Castles tour guide Graham Bruce was excellent! So knowledgeable and organized -- I would book another tour just because of him. The location of the last hotel on this tour was a little disappointing. The hotel was great but the location was far from the tourist locations. CIE should have provided transportation to the city center or given us more detailed information about how to get from the hotel to Edinburgh .

Best value for your money

Every thing was top notch from hotels, meals, Coach, Tour managers to places we visited. Very flexible. I will recommend to my friends.

Dominic was a fabulous tour guide! Wealth of knowledge, very entertaining, great communicator and very patient. We travelled with a great group of people. All of our hotels stays were wonderful. The food was good, but redundant.

Busy, but excellent itinerary.

Yes I would definitely recommend CIE Tours.
There agents and customer service were excellent before we left Canada on our vacation.

We went through our travel agent. Had no problems booking. Our CIE travel packs were received within the week.

Working to book and reschedule our trip was very easy and the service was very professional.

I would highly recommend CIE. They have a excellent, knowledgeable staff
From booking the reservation through our Ireland tour
Thanks for the memories

The entire experience was great!

The booking service was very friendly and helpful. I had to rebook due to Covid but everything was handled without any problems.

Very customer focused.

Would have given you five stars except for transfers to and from airport.

Our tour guide and bus driver were first rate. Lots and lots of information, interesting places to see and frequent stops when needed. Most of the hotels were fine but the Handpicked hotel in Scotland was the absolute best.

Very happy with the itinerary and our tour guide Dermot was excellent!

The tour guide (Colm) was amazing and went out of his way to make sure ever

Yes, it was very easy to book the trip.

Booking the trip and flights was simple and easy. We did it over the phone. The staff are very helpful, and I greatly appreciate their patience with me. It was my first trip overseas and I was so worried about everything being right! No issues at all :)

Good Trip!

Good Tour Leader. Good Bus. Good Hotels. Things worked very well and we got a lot done in 10 days.!

Outstanding Experience we will not soon forget

My wife and I found everything on this tour to be outstanding. From the transportation to and from the airport, the hotel accommodations and all the destinations we visited. We especially appreciated our Tour Director and Driver PJ O’Brien. His vast knowledge, sense of humor and warm and welcoming personality made the trip informative, entertaining, and memorable. PJ went above and beyond to ensure that we had no concerns through out the tour and then made sure we were taken care of by arranging our transportation to the airport for our departure. We will be returning in the future for another CEI Tour.

Initial booking fine but late wait times unbearable!! 2 hrs!!!

The booking service was easy at the beginning, but very long waits on the phone t reach representatives for additional questions.