4.6/5

Booking

Very impressed with the service I received when my travel agent decided to retire mid booking. They were very helpful to assist me to do everything myself and to help me with making the plane arrangements.

We booked our CIE tour through their office and spoke to Nicole Cruz who was pleasant and very helpful. She helped make booking our 1st trip to Ireland a breeze.
First and foremost, we feel that our first trip to Ireland was memorable and better than we
imagined because of our wonderful bus driver/tour guide, Brian. We saw so many sites around the entire country and Brian was very knowledgeable and entertaining. He had a great sense of humor and was a wealth of information! The bus was comfortable with excellent visibility to see the beautiful scenery. The hotels that we stayed at were mostly great, especially the Cabra Castle Hotel which was amazing! The one exception was the City Hotel in Derry. We were very disappointed with this hotel. The double bed was too small for 2 adults and the bathroom was tiny with the toilet behind the door. There was also an issue with lack of staff in the casual dining area - one waitress for the entire area and there was a mix up regarding the time of our breakfast on Sunday. The only good thing was the location.

Good tour guide/bus driver. Pretty places, nice hotel selections

Nice small group vacation. Good food and nice hotels.

Best decision we ever made to tour a country we've always wanted to visit.

This was an excellent tour package. The choice of locations to visit, sights to see, hotel accommodations, and restaurants were all first class. Tour bus accommodations were terrific as well. Most of all, our driver and tour guide, Mort O'Shea was incredible. He is incredibly knowledgeable and personable. A definite credit to CIE and a proud Irishman. Would definitely use CIE to tour Ireland again as well as look into CIE's tours of the UK.

It was an amazing tour and CIE went above and beyond!

yes we loved the full bust tour which included so many things while we were there

Great planning and execution. Tour guide was extremely knowledgeable and he

Very smoothe.

No words to describe...

I went through a travel agent, but CIE was on top of everything. I just had to pack

Excellent

The accommodations where 5 star…all but one. There tour guide Brian was very knowledgeable and accommodating. He is highly recommended.

Booking was easy

Booking was very easy. We did it online. The only problem we had was booking the Airport Transfers. We booked flights with CIE but has to contact customer service to ensure that the transfers were included. It was also annoying to have the pay the full balance before any credits were applied.

SPECTACULAR. Each day was better than the last.

The tour was spectactular. Probably the best one I've ever been on with CIE (this was my third CIE tour). Our guide was knowledgeable and made things very interesting and always an adventure. Love the morning walks in national parks, learning about volcanoes and lava fields, seeing black sand beaches, the beautiful waterfalls, glaciers, icebergs, 'diamonds', 'bathing' in the geothermal pools outdoors in 40 degree (and less) weather, and the northern lights. Ranks up there in my top three tours. I will be returning and doing the other Iceland tour.

The tour and guide was exceptional.

Pretty seamless experience. Could have used more information regarding transit to and from airport and hotels.

too much time on bus

booking through Amy Cohen was great.

Abby was great. She was able to answer all my questions.

Beautiful countries, beautiful people!

CIE did a fantastic job of taking care of its travelers. From the airport to every destination, we were entertained by knowledgeable/friendly guides. The destinations chosen for this trip truly gave us a taste of Scotland/Ireland. I want to specifically mention our tour guide/bus driver, Lawrence Flood- awesome!!!! Stories, sense of humor- he’s a gem!

Slow start

Not that responsive

Would definitely recommend CIE tours because of the ease of booking and the helpful and courteous staff.

Terrific

Brian Hanrahan is a treasure. It was a fast paced tour improved at every stop by Brian’s attention to detail and wealth of historical knowledge.

Awesome experience!

Incredible experience! Great itinerary, Awesome guide/driver.