4.6/5

Booking was easy. We researched the tours using a brochure and online. Called the NA Office and completed our booking within minutes.

It might have been a little confusing with my original booking, since my travel partner was in Pittsburgh & I was traveling from Cleveland, but had some issues with getting certain portions of the trip set up for 2 people traveling together, but from different locations. A couple extra phone calls and clearer communication finally got the reservations correct.

Other than a poor room one night, everything went well.

Easy and helpful. Going non-peak season saves money and less lines at many stops.

Another excellent tour with CIE. The driver and tour guide were terrific and the entire group was a great mix of folks. The hotels and food were as good as expected and there was a bit of free time to explore on our own.

not enough to see - too much down time

Hotels were very nice. The one two night stay we had the room was so very small. I already wrote that. I felt the tour could have had more to see. It seems like too much free/shopping time and not enough of seeing things that would have been good to see.

The hotels were all very nice, with good service and good food. The days and distances travelled were not too long and the tours were thoughtfully designed to include many interests. I liked having my luggage handled and getting in and out of places without waiting in line.

Overall, the tour was fabulous. I was dissapointed in the quality of hotels we stayed at and also that the tours were so short. We went on a CIE tour to Ireland and Scotland and the hotels were so much nicer and the tours were longer....

great trip...great guide...great driver....great group of people

the trip was fantastic...the tour guide,seamus, and the driver were excellent...the group of people on the tour were considerate and friendly...i do have a favor tho..there was a group picture taken and seamus said he would arrange for us all to have a copy emailed to us...NEVER HAPPENED...COULD YOU ARRANGE THAT FOR ME ?? ...

Wonderful time and experience. Will travel CIE again

Excellent. Met all my requirements and had no problems

great experience!

It was well planned and comprehensive. Easy to use

I did every thing on line so that was easy. I got conflicting answers and mis information when I called customer service.

Great tour of Scotland. Enjoyed our driver and host. The accommodations were wonderful.

Our tour guide Kristiana was smart, witty and fun.
Our driver Roy was a very safe driver who work magic getting in and out of tight spots.

Highly Recommend Jewels of Ireland tour!

I had several questions that I received quick responses for. I then made a reservation and was able to view itinerary and make payments on the website.

The tour allowed us to experience many regions and cities of Italy.

Excellent travel ****** and very knowledgeable city tour guides.
Comfortable bus and excellent driver.

Website is very user friendly. We handled everything on our own using the website only.

The complete tour was fantastic from start to finish. Our tour manager/driver Tony was fantastic the best I have ever had on any tour !!!!!!

Really exceptional

We had Joe and Anya as our driver and tour guide, and they were great. The schedule was good too as we were on the go and saw so many beautiful places. The hotels were lovely and comfortable, and the food was great. I was so happy we booked through CIE tours. I would love to book Ireland next!

Everything was done correctly.