4.6/5

i used CIE tours four years ago via Triple A, this time i booked the scots irish tour directly through CIE. everything was explain and went very well.

Booking was easy with the travel agent.

Tour was well planned. Guide and Driver very informed and friendly.

Anita was very good, but the hotels were not what we expected. I thought that the price we paid for the CIE Tour would have included better accommodations.

generally a very good tour. A little disappointed with some of the food options and hotel experiences. guide was great. Would like to have seen a botanical garden.

Our tour guide-Coln Marshall-was simply outstanding.

The entire tour was well carried out, designed and thoughtful.

Perfect way to relax on a vacation

Locations were perfect, ease of touring with a group, our tour guide/bus driver Sam was FANTASTIC, he really made the trip such a great experience!
We were really able to enjoy this vacation, and not worry about every little detail!

EVERYTHING WAS VERY WELL PLANNED OUT.

It was a wonderful trip!. The tour director was great. I loved not having to worry about driving or other things and could just enjoy the trip.

CIE is very organized with their tours.

I was disappointed with the chat I had with CIE customer service 2 days before we left for our tour. They claimed they knew nothing about the closing of Windsor Castle (which was posted all over the Windsor sites on the internet!). Come on I’m not stupid! They also claimed they did not know if we would receive a replacement tour or if other arrangements could be made for a tour of the castle on another day. They said we would find out when we got to Windsor, sad. We were given no replacement tour or a tour for another day.

Our tour guide was excellent. He was helpful with any questions, knowledgeable, and fun to be with. Our driver was great. Always felt safe.

Excellent guides and itinerary!

Tour was wonderful, schedule was great, Tour Director/Guide was incredible! The only thing I would change is that I could have stayed another 2 weeks.

CIE always provides the best service and great tours. This tour was my 7th with CIE
6 - Ireland and this one to Iceland

All was awesome…except the plain ride home I was not seated with the person I flew with to London and I have anxiety she helps with it. We tried to have airline change the seating and they would not…so that was a very long seven hours for me sitting next to strangers. The only negative I have.

we had a great t9me,,,the only problem we noticed ws the pick up at the airport!! they didn't show up and claimed the plane was an hour late which it wasn't,,We were told by a few people they had a similar problem as well as the cab driver who we had to use to get to our destination.But the CIE people were all ABOVE AND BEYOND THE CALL OF DUTY!!

Value for the price

CIE always provides great value for the money - good hotels, great guides, no side trip fees

Exceptional Experience!

Exceptionally organized every day! Bus driver and Guide Jacqui was the best I have ever dealt with and I've travelled to 28 countries! She is the most professional tour guide I have ever seen! Jacqui is an asset to CIE!! The ONLY reason I didn't give a 5 was because we were so rushed getting to hotels and leaving again. Suggest 2 hour downtime every day when arriving at hotel to check hotel out, rest and recharge!

comprehensive

Booking was easy, however, a few hiccups (twice we experienced no hotel reservation in a 7 day period), and saw some advertised attractions from the window of the bus. If we knew that our arrival hotel was not actually in Dublin but 30 minutes away by car, we might have made a different decision. You go to Ireland to see Dublin but there was zero time for that. Other than this, the driver was incredible and all of the tours were informative and enjoyable.

Booking was good. Enjoyed the prep trip information and backpack.