4.6/5

Personal and Professional.

CIE makes group travel fun, with great tours and well-planned stops and organized trip: Relaxing and fantastic way to visit Ireland. Beginning with the call center that answered all my questions,then there was the terrific bag of swag with trip details -- to get really even more excited, a wonderful itinerary, knowledgeable and helpful guide/bus driver.

This tour was exceptional! My husband and I enjoyed every minute of it. The itinerary contained fun experiences every day. Each hotel was terrific! The people we met on the tour were friendly and fun to be with. Our Driver/Guide, Denis O'Sullivan was very personable, entertaining, knowledgeable about Irish history and fun! He also was an expert, careful and patient driver! Thank you Denis for all you did to give us a memorable and exceptional vacation!

It was easy to book our tour online. Booking agents answered all questions promptly​.

Great service and fun people to talk to.

The booking people (Mostly ladies we talked to) were very helpful, patient and always said to call back if we had a problem. We were very pleased with our contacts.

We had an awesome time in Ireland. Sean was the best tour guide and went ou

It was easy to book the vacation and everything got taken care of for us.

All of the details of the tour were coordinated by the agency and the guide

The booking service was very good and took care of all my question esp. since I was traveling alone.

Booking with CIE was easy and it was convenient to do everything in one place. Ian, who I booked with, was quick with responses to any questions I had and very informative. The only issue I had was with our flights that we booked through CIE. We booked well in advance of our departure date and they had our party of 2 in the very last row in the center of the plane with other people when there were aisles of 2 seats along each side of the plane. And the airline wouldn't let me change my seats on the phone or the website because we booked through a third party and when I asked CIE to change our seats I was told they couldn't. So next time I would book my own airfare so I could choose my own seats.

The tour exceeded my expectations.

Gary, our tour guide, did a excellent job keeping us informed throughout our tour. I would and do recommend CIE!

Everything about our experience with CIE Tours was wonderful!!

Every representative I talked with was friendly, courteous and very helpful. My questions were always answered clearly and professionally. Travel information and materials arrived on time as promised. The only disappointment for my husband and I was not having seats together on our flights to Ireland. At the airport on the day of departure, we were able to get our seats reassigned and together, for our flights home.

Wonderful Experience

Very friendly and professional staff. Well designed tour agenda

Our tour guide Dennis was fantastic! He was knowledgeable, organized, and made the trip fun. We enjoyed all of the sites that we visited. The dinners that were included were great!

Everything was clear, well organized and fast. I have already highly recommended CIE Tours.

Great tour. Excellent itinerary. Suggest an extra day in Glasgow. Only include 1st night with dinner and leave dinner open on second night. Suggest Novotel Hotel be reviewed as the food was a disgrace, the service poor and the breakfast set up poorly supervised and executed. Guides and drivers were excellent

An excellent tour. Guide was terrific. Only down side was the accommodation in Dublin on the first night of the tour. City North Hotel. Poor location and poor service.
Maybe use the Royal Marine Hotel in Dun Laoghaire instead. I realise it is the wrong side of the city but would probably only add an extra 30-40 minute travel to Belfast. Possibly shorten some of the comfort (shopping) stops as these were really a time waster.

Booked through Ed Diamond with Avoya who took good care of us.

Always courteous and responsive. Very helpful on resolving requests and issues. For example, even enroute I had scheduling changes and the CIE agent (Nicole) made sure I was taken care of with follow-up confirmation.

CIE was very organized and our tour director Jim was very knowable.

They were very organized and our tour director was very knowledgeable and kept our trip very interesting. I will definitely book thru them again.

Great overview

2nd CIE trip loved them both. Well planned itineraries, fun and fascinating venues. Drivers and tour guides were skilled and knowledgeable. We see much more on organized tours then we would in a week on our own. Great overviews for a first visit to a country. Plenty of opportunities for shopping and pictures. Love those Irish breakfasts!

Everything was perfect. We had a wonderful time

Yes. We were extremely satisfied with the whole experience. The guide was magnificent

Used a local travel agency. (P&H Travel Bridgewater, MA) who were very good.