4.6/5

The booking service was good, but we weren't picked up in the airport as our flight was cancelled because of the weather and we had to pay for a taxi to the hotel. This was already paid for in the transfer fee, and I will speak to a representative about refunding me the 40 euros that I spent on the taxi.

Wonderful tour guide who brought Scotland to life.

Very well organized and the tour guide and bus driver did excellent jobs.

The booking of our trip to Ireland was easy and everything went as planned. The trip packets arrived with further details and were extremely helpful.

Customer service provided very good response to all my inquiries and provided them in a timely manner.

Excellent experience! Saw incredible sites and the guide was knowledgeable

I would for sure recommend CIE tours to others in future! I did not have to worry about a single thing my entire trip and was able to just enjoy the sites! It also didn't hurt that my guide Diana and driver Sam were excellent!

The tour itself was wonderful.Our tour guide Linda McKay was fabulous,as well as our driver John.
My only issue is that after many calls to the CIE office in NJ,is that they still have the wrong name attached to my email.
I am Deanne Van Krevelen

Pat was great

lots of fun -- a great vacation

splendid scenery, delightful tour guide, comfy hotels.

Great tour guide and bus driver. Interesting itineraries, locations of hotels, and good food. Some of the hotels were average at best.

Amazing trip

Great customer service and easy planning. Worry free booking.

Very helpful,and courteous

This was my second tour with CIE and I was very pleased again. My only suggestion is when 2 are rooming together but live in different states, to send each one their packet instead of sending both to one person.

Absolutely delightful

Booking was great. Easy online application & instructions. My only negative reaction was to the way you have a “lead” traveler. I do not like having to relay on a travel companion to obtain info. I do not understand why you can’t send email info to each traveler.

Thanks for sharing your spectacular country and people with us.

Thanks for employing such a lovely, knowledgeable tour guide and an amazing safe driver.

Lovely time.Enjoyable tour. Pat, driver guide was knowledgable, organized

CIE answered all questions and were helpful.

Booking Best of Great Britain Tour

The trip was very easy to book and the communications were good. The Included paperwork was good - never needed to show any of the vouchers.

We were disappointed that we had to to pay for the the taxi to and fromthe

We were disappointed that we had to pay for the taxi to and from the airport

Great Trip and Service

Making my reservation with CIE was very easy. After selecting my tour, I was able to communicate with a representative and get all of my questions answered. Everything was done online and was easily completed. Communication was good as far as letting me know when payments were expected and when I would receive my trip information. Having CIE make my flight reservation made it a much more pleasant experience. Nothing to worry about on my part.

Disorganized company

Terrible, disorganized, slow to respond, messed up flight details many times and still bad in end with 4hour layover which was not needed based on American flight schedules noted online, poor explanation of tour detail, poor follow-up in general, only good thing was the tour guide who did an excellent job