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Guest Reviews & Ratings

See what others had to say about their experience with CIE Tours below.

4.6/5

9097 Customer Reviews
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5
Patricia Ann Coffey
6 years 3 months ago

Service and tour guide were excellent very professional and informed us at all times will travel with CIE AGAIN

4
CIE Tours Customer
6 years 3 months ago
Fun time with best friends!

Smooth process.

5
Mr. David Earl Austin
6 years 3 months ago

Great trip , the tour guides and driver made all the difference in telling us about the country, it was quite evident that they love their country. They made every effort to see that we were cared for.

5
Dirk Stephen Timmons
6 years 3 months ago

Very organized and informative.

4
Kellyann Haudricourt
6 years 3 months ago

Customer service reps need some work. Was kind of shocked that once they received my money there really wasn't much follow through with the rep. wanted to purchase insurance and wasn't told how to do so. was surprised I wasn't contacted before my trip or after by the rep.

5
Karen Helen Kelly
6 years 3 months ago

I would recommend CIE, I hope to book a tour with you again.

4
CIE Tours Customer
6 years 3 months ago
A lot of hotel...

The booking was easy.

4
CIE Tours Customer
6 years 3 months ago

We had a little problem coordinating the airport to hotel transfers. They were eventually cleared up by our travel agent. We were traveling as a group of eight, but our transfer from Heathrow to Windsor, instead of being for our entire group was for four different vehicles which all arrived at different times

5
Carlton Cecil Harvey Iii
6 years 3 months ago
The online portal was very easy to use

The online store was easy to use. We needed to talk to a person and that person was also very helpful

5
Mr. Ethan Zachary Dolby
6 years 3 months ago

That were great all around! Yes I would recommend them!

5
CIE Tours Customer
6 years 3 months ago

Overall it was relatively easy to navigate. There was a slight discrepancy with the room requests (ie. twin bed vs doubles vs queen) that was a little confusing during the booking process.

5
Jean A Reilly
6 years 3 months ago
The best trip we’ve ever had will definitely use CIE again

Everything was excellent from when we booked the tour until it ended. Our driver and tour guide Patrick Smith was outstanding. We will definitely be booking with CIE again

5
Renee Leslie Wruk
6 years 3 months ago
Everyone was very helpful from booking to the tour utself.

The whole process from booking the tour was very easy. All my questions were answered promptly.

4
James Joseph Toohey
6 years 3 months ago

They were informative.

5
Penny A Richards
6 years 3 months ago
Seamus was a great tour director.

The agents were very responsive. Booking was very easy.

5
Dr Hemendra S Parikh
6 years 3 months ago

Everything went according to previously provided communication. The tour director Marlene was wonderful, articulate, thorough and informative. She followed up on every promise made

5
Arthur Francis Mcginn
6 years 3 months ago
Tour Guide , Michael Coleman was excellent! Customer service was great!!

Tour Guide , Michael Coleman was excellent! Customer service was great!!

5
James John Frawley
6 years 3 months ago

Everything went very smoothly. A great experience.

4
Laura Marie Howell
6 years 3 months ago

Booking service was just ok. Not everyone was knowledgeable

5
Marcia L Hall
6 years 3 months ago
Everything we expected- and more!

The representative who assisted me on the phone was very patient, as I had many questions and concerns. He answered them all.

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