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Guest Reviews & Ratings | CIE Tours

Guest Reviews & Ratings

See what others had to say about their experience with CIE Tours below.

1491 Reviews

4.7/5

Excellent

1080

Good

326

Average

85

Rather Poor

0

Bad

0

Customer: Ms. Samantha Waddell

Date: 11/11/2018

Vacation:
Service:
I enjoyed my trip to Ireland. The tour guide was amazing and extremely knowledgeable. I would highly recommend CIE Tours to others.

Customer: Mrs. Pamela Huckabay Byrd

Date: 11/11/2018

Vacation:
Service:
Loved so many things. Military Tatoo was the best. Whiskey tasting,sheep farm,castles, and the Jacobite train were all amazing.

Customer: Mr. Duncan Frederick Durham

Date: 11/11/2018

Vacation:
Service:
Well run tour. Good accommodation. You took us to very interesting locations. The tour director was outstanding and very knowledgeable and very well prepared.

Customer: Donna Espen Kraemer

Date: 11/11/2018

Vacation:
Service:

Great trip

Excellent--Haven't taken a tour of any kind in almost 30 years and was amazed at how easy it it was.

Customer: CIE Tours Customer

Date: 11/11/2018

Vacation:
Service:
Booking service was intuitive and easy

Customer: CIE Tours Customer

Date: 11/11/2018

Vacation:
Service:

Love CIE tours.

Definitely recommend CIE. Everything was perfect. Love the backpack, and just used it on another 18 day tour. Also there were no 5:30 AM wake up calls.

Customer: Mr. Martin Friedrich Adams

Date: 11/11/2018

Vacation:
Service:
Simple, easy booking & confirming trip.

Customer: Murray Michael Packolyk

Date: 11/11/2018

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Service:

The Ireland/Scotland Sampler tour

The Tour was awesome from our tour guide Kristianne to our coach driver Allan. I would recommend this tour, it takes you from the Republic of Ireland to Northern Ireland and Scotland.....well worth the money. All hotels and sights were #1

Customer: CIE Tours Customer

Date: 11/11/2018

Vacation:
Service:

Knowledgable, friendly, helpful tour guide and driver. Good agenda.

the tour, and tour staff were great. What was really negative, confused, and screwy was office staff actions. For example,we originally were planning on 6 in our family group, but a couple of weeks after we booked the tour, and 6months before the tour was scheduled to start, one person cancelled. We had time scheduled before and after the tour. Instead of cancelling that ONE person, CIE staff (STUPIDLY) cancelled ALL our reservations. So we had to totally reschedule the remaining group. Because of that,we lost out on a hotel booking we had for after the trip, and we lost out on airline scheduling, which cost us extra money and added much inconvenience with flight scheduling, making us have to wait for a later flight, and having additional HOURS between flight legs. In addition, the travel insurance your company books with (compared to others we have worked with), refused to reimburse US for anything. they would have paid something to the person who cancelled- who had not ACTUALLY PAID ANYTHING! (We had paid all the fees, not her.) so, we lost out on an additional >$300, for that alone. All of this greatly increased the cost of the trip. We might deal with CIE in the future, but would not trust office staff competency, and would micromanage everything having to do with the office. Left a negative feeling with us. Driver and tour guide were great. HOtels were great.

Customer: Mr. Alexander A Bogda

Date: 11/11/2018

Vacation:
Service:
good