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Guest Reviews & Ratings | CIE Tours

Guest Reviews & Ratings

935 Reviews

4.7/5

Excellent

680

Good

198

Average

57

Rather Poor

0

Bad

0

Customer: Mrs. Priscilla E Delmonico

Date: 11/06/2018

Vacation:
Service:
Loved our trip to Ireland and thought the tour with CIE was very well organized and we enjoyed all the places we visited. There were times when we would have liked to spend more time in some areas, but due to the schedule we had to move on. Our bus driver was very knowledgeable and experienced. Thought we would hear a few more jokes during our drives. Everyone on our bus was very friendly and we got to know almost everyone. All of the hotels we stayed in were nice and the food was good. My only complaint was that we never received our backpacks, luggage tags and whatever else we were supposed to receive even though I called many times to ask about it before and after the trip.

Customer: CIE Tours Customer

Date: 11/06/2018

Vacation:
Service:

Guide and driver were excelent.

Booking was a little awkward dealing with a broker not CIE directly. Not sure who to communicate with.

Customer: CIE Tours Customer

Date: 11/06/2018

Vacation:
Service:

Love CIE tours

CIE is a great company to work with. Have recommended them to many of our friends. Driver and guide was excellent.

Customer: CIE Tours Customer

Date: 11/06/2018

Vacation:
Service:

Professional

Booking was easy. The representatives were very friendly & professional.

Customer: Mr. Michel Jacques Prevost

Date: 11/06/2018

Vacation:
Service:

Excellent trip but beware if flights booked by CIE

Everything on the tour was great. The communication from the head office in NJ, I cannot say the same. Once our deposits were made, I could not reach the agent but the sales/payment staff responded quickly to email. We were a party of 4 but the tickets were issued for two groups of two; my wife and I and my 83 year old mother in law and her sister. The sister contacted your offices to correct her name on the reservations. The agent/person who made the changes cancelled the air tickets under the incorrect name but did not rebook the flight under the corrected name. Because of this, we could not select seats in advance and they would have had to fly on standby on an overbooked flight.Only through the help of very accommodating airline agents were we able to fix it but they had to fly out to Toronto and then to Dublin separately with a delay of a couple of hours. Unacceptable from your company's part.

Customer: Mr. Marcus Mcmanus

Date: 11/06/2018

Vacation:
Service:

very well done tour , all went excellent

Tour was ran like a well oiled machine , Driver / tour guide was very knowledgeable and helpful in every way possible . He was also very nice person and a comedian. All the hotels were very nice and I would rate everyone of them 4 stars .

Customer: CIE Tours Customer

Date: 11/06/2018

Vacation:
Service:

Wonderful trip and an excellent guide.

Very Easy

Customer: Jim Bomay

Date: 11/06/2018

Vacation:
Service:

Fantastic tour of Scotland!

Booking the tour was extremely easy and the tour itself was outstanding. We had two guides through most of it and they were both great. It was a wonderful way to see a lot of Scotland in a short period of time. Very well done!!

Customer: Mr. Clifford Gilbert Frick

Date: 11/06/2018

Vacation:
Service:
great tour guides

Customer: Mrs. Nancy Alice Jordan

Date: 11/06/2018

Vacation:
Service:

Would Highly Recommend CIE!

It was easy to book our tour. When I had to call CIE with questions, I spoke with very professional and polite employees.