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Guest Reviews & Ratings | CIE Tours

Guest Reviews & Ratings

See what others had to say about their experience with CIE Tours below.

1962 Reviews

4.7/5

Excellent

1413

Good

443

Average

106

Rather Poor

0

Bad

0

Customer: CIE Tours Customer

Date: 06/06/2019

Vacation:
Service:
Email questions were answered promptly with accurate information

Customer: CIE Tours Customer

Date: 06/04/2019

Vacation:
Service:

Excellent customer service with agent Dara Revins.

I used a travel agent for my first trip with CIE to Scotland and this time called and talked with a wonderful and extremely helpful CIE agent, Dara Revins. Excellent flight schedules and pricing and answered many questions about travel in general.

Customer: Mr. Donald Joseph Bohnenkamp

Date: 06/04/2019

Vacation:
Service:
Excellent tour. Airline bookings allowed sufficient time between flights. Hotel accommodations and meals were very good. Our tour guide was great, very knowledgeable and entertaining.

Customer: CIE Tours Customer

Date: 06/04/2019

Vacation:
Service:

Able to revised departure flight times & arrival time in Dublin to hotel

The booking process was easy. When a issue regarding 1 of our group could not make the the departure time of the CIE planned flight, the agents happily booked an alternate flight. Two of the party arrived in Dublin past the time frame for free shuttle - a taxi voucher was provided.

Customer: CIE Tours Customer

Date: 06/04/2019

Vacation:
Service:

This may not be much of a review, but it was great!

Not sure what you mean by booking service. Not the tour itself, but the logistics folks? Everything was great. Very satisfied. This may be off topic, but I would have appreciated an opportunity to wash our clothes mid-tour. We didn't want to travel too heavy.

Customer: CIE Tours Customer

Date: 06/05/2019

Vacation:
Service:

Fun touring Ireland

My family and I had a great time touring Ireland. It was an amazing experience and we were able to see a lot of the country and learn all about the areas we went. Brian and Roy deserve an award for best tour guide duo. Their knowledge and professionalism could not have been better. They were soooooo nice.

Customer: Marsha Diane Lane

Date: 06/05/2019

Vacation:
Service:

CIE: Courteous, Incredible, Exceptional!

I spoke to several different booking agents throughout the entire process, and I was impressed with how patient and helpful each one of them were. Sometimes I got conflicting information as I asked questions about redeeming the trip insurance for my deceased husband, but again, each one was helpful and extremely patient. Kudos to your staff!

Customer: Ms. Nicole Catherine Dematteo

Date: 06/03/2019

Vacation:
Service:
I booked through Authentic Ireland who were very easy to deal with.

Customer: CIE Tours Customer

Date: 06/03/2019

Vacation:
Service:
Pat was a wonderful driver/tour guide. He went above and beyond many times. I liked the locations and enjoyed the music during some of the longer driving periods. The rest stops were well planned. I did like not feeling like I had to buy extra excursions to make the most of the trip.

Customer: Charles Joseph Gattuso

Date: 06/03/2019

Vacation:
Service:

Taste of Scotland - well worth it!

Helpful in providing options when the tour we selected was not available