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Guest Reviews & Ratings | CIE Tours

Guest Reviews & Ratings

See what others had to say about their experience with CIE Tours below.

1963 Reviews

4.7/5

Excellent

1414

Good

443

Average

106

Rather Poor

0

Bad

0

Customer: CIE Tours Customer

Date: 06/06/2019

Vacation:
Service:

Overall a good buy and a fun trip.

We replied to an email regarding air transportation, but we were told it was premature. No one got back to us, so we overlooked it entirely and had to book our own. Our mistake, but it was upsetting.

Customer: CIE Tours Customer

Date: 06/06/2019

Vacation:
Service:
Easy to book on-line. Agents were very helpful with booking airline flights to Dublin.

Customer: CIE Tours Customer

Date: 06/07/2019

Vacation:
Service:

Satisfied

#1 complaint: CIE wanted us to put a down payment down before we had a final figure of the tour and extended stay. I was finding air fair for $800.00+ round trip and CIE never let us know what those cost were. They threatened to cancel the trip and I thought fine with me, I needed to know the total cost before I was going to give them a down payment. #2. There could have been better communication explaining the extended stay process. We included an extended stay and booked it thru CIE. CIE never informed us that the expectations from them and the process of booking B&B's. I was concerned about not hearing how that process worked, I finally had to send emails asking when we would be able to book B&B's. I was satisfied with CIE getting back to us when I sent emails questioning the process. The trip was satisfying. The hotels you put us up in were good and food was delicious. I always felt somewhat deprived not being able to stop more for museums or informative places but when I look at the tour we took, we got exactly what we signed up for. If we wanted more there were other opportunities thru CIE to book a bigger tour. We got what we paid for. It takes a fair amount of time to cover the area the tour covered. We saw a fair amount of Southern Ireland. The stops were interesting. I did find out that CIE stops at places that support tour buses and an opportunity for the travelers to spend money. The shops were exceptional.

Customer: CIE Tours Customer

Date: 06/07/2019

Vacation:
Service:

It was my first time visiting Europe and CIE made it very special.

The tour covered many highlights in eight days.

Customer: CIE Tours Customer

Date: 06/05/2019

Vacation:
Service:

A Trip to be Remembered

Only our first international tour so we have no similar experience for comparison but our expectations were exceeded. The tour guides provided tons of information about Scotland and Ireland..history...culture...music...some politics...and great humor. The food was outstanding. Also appreciated the variety of lodging.

Customer: CIE Tours Customer

Date: 06/05/2019

Vacation:
Service:

Enjoyable and informative trip

This was our second CIE tour of Ireland. Everything went off flawlessly.

Customer: CIE Tours Customer

Date: 06/05/2019

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Service:

It doesn't get any better than this!

The Highlights of Britain tour was amazing. From beginning to end, all went well. The tour director (Kim Pyle) and bus driver (Mark) worked fantastically well together ensuring we each had beautiful memories to take home.

Customer: Nancy Crawford Mcintosh

Date: 06/05/2019

Vacation:
Service:
Service at the airport was great -- just as advertised. Tour guide and bus driver were delightful. Tour guide was very knowledgeable.

Customer: Ms. Diana De Proost

Date: 06/05/2019

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Veel voldoening van de reis !

De service was vanaf het begin meer dan voldoende: het vervoer vanaf en naar de luchthaven, de perfecte timing van de dagelijkse activiteiten, de keuze van hotels, de route doorheen Schotland.

Customer: CIE Tours Customer

Date: 06/05/2019

Vacation:
Service:
Everyone was very helpful and answered all of my questions.