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Guest Reviews & Ratings | CIE Tours

Guest Reviews & Ratings

See what others had to say about their experience with CIE Tours below.

1962 Reviews

4.7/5

Excellent

1413

Good

443

Average

106

Rather Poor

0

Bad

0

Customer: Mrs. Janet Louise Horrex

Date: 06/19/2019

Vacation:
Service:
I would/have recommended them

Customer: Renee Leslie Wruk

Date: 06/17/2019

Vacation:
Service:

Everyone was very helpful from booking to the tour utself.

The whole process from booking the tour was very easy. All my questions were answered promptly.

Customer: Jean A Reilly

Date: 06/17/2019

Vacation:
Service:

The best trip we’ve ever had will definitely use CIE again

Everything was excellent from when we booked the tour until it ended. Our driver and tour guide Patrick Smith was outstanding. We will definitely be booking with CIE again

Customer: CIE Tours Customer

Date: 06/17/2019

Vacation:
Service:
Overall it was relatively easy to navigate. There was a slight discrepancy with the room requests (ie. twin bed vs doubles vs queen) that was a little confusing during the booking process.

Customer: Mr. Ethan Zachary Dolby

Date: 06/17/2019

Vacation:
Service:
That were great all around! Yes I would recommend them!

Customer: Carlton Cecil Harvey Iii

Date: 06/17/2019

Vacation:
Service:

The online portal was very easy to use

The online store was easy to use. We needed to talk to a person and that person was also very helpful

Customer: CIE Tours Customer

Date: 06/17/2019

Vacation:
Service:
We had a little problem coordinating the airport to hotel transfers. They were eventually cleared up by our travel agent. We were traveling as a group of eight, but our transfer from Heathrow to Windsor, instead of being for our entire group was for four different vehicles which all arrived at different times

Customer: CIE Tours Customer

Date: 06/17/2019

Vacation:
Service:

A lot of hotel...

The booking was easy.

Customer: Karen Helen Kelly

Date: 06/17/2019

Vacation:
Service:
I would recommend CIE, I hope to book a tour with you again.

Customer: Kellyann Haudricourt

Date: 06/17/2019

Vacation:
Service:
Customer service reps need some work. Was kind of shocked that once they received my money there really wasn't much follow through with the rep. wanted to purchase insurance and wasn't told how to do so. was surprised I wasn't contacted before my trip or after by the rep.