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Reviews - CIE Tours

Reviews

740 Reviews

4.8/5

Excellent

580

Good

160

Average

0

Rather Poor

0

Bad


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Professional

Booking was easy. The representatives were very friendly & professional.

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Excellent trip but beware if flights booked by CIE

Everything on the tour was great. The communication from the head office in NJ, I cannot say the same. Once our deposits were made, I could not reach the agent but the sales/payment staff responded quickly to email. We were a party of 4 but the tickets were issued for two groups of two; my wife and I and my 83 year old mother in law and her sister. The sister contacted your offices to correct her name on the reservations. The agent/person who made the changes cancelled the air tickets under the incorrect name but did not rebook the flight under the corrected name. Because of this, we could not select seats in advance and they would have had to fly on standby on an overbooked flight.Only through the help of very accommodating airline agents were we able to fix it but they had to fly out to Toronto and then to Dublin separately with a delay of a couple of hours. Unacceptable from your company's part.

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very well done tour , all went excellent

Tour was ran like a well oiled machine , Driver / tour guide was very knowledgeable and helpful in every way possible . He was also very nice person and a comedian. All the hotels were very nice and I would rate everyone of them 4 stars .

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Wonderful trip and an excellent guide.

Very Easy

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Fantastic tour of Scotland!

Booking the tour was extremely easy and the tour itself was outstanding. We had two guides through most of it and they were both great. It was a wonderful way to see a lot of Scotland in a short period of time. Very well done!!

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great tour guides

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Would Highly Recommend CIE!

It was easy to book our tour. When I had to call CIE with questions, I spoke with very professional and polite employees.

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Highly recommend

What a fun-filled, educational tour. We had plenty of free time as well. Every hotel was wonderful--either fancy or quaint. So much good food too!

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I have taken two international tours of Ireland with CIE Tours, both I can only say were amazing. The professionalism of the tour guides, Sean Dunlevy on the first tour and Niall on the second were knowledgeable and fun. They took extra care to look out for senior guests and that each guest was able to enjoy themselves. It Was their expertise that made me fall in love with the country, it’s history and it’s people. I will use CIE again and know that another tour will be a grand experience and a value for the money.

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Our Irish Gold Tour was amazing. Our guide and driver did a great job showing us the beauty of Ireland and making it all easy. Marian and Colin were thorough, professional, and also a whole lot of fun