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Guest Reviews & Ratings | CIE Tours

Guest Reviews & Ratings

See what others had to say about their experience with CIE Tours below.

1491 Reviews

4.7/5

Excellent

1080

Good

326

Average

85

Rather Poor

0

Bad

0

Customer: Michael Hugh Eidel

Date: 07/09/2019

Vacation:
Service:

Hope to come back again

Absolutely!!....just about everything was great--tour director (Patrick), driver (Paul), the Castles, the history, the individual tours and the people that gave the tours, the food, the hotels, the Scotish people, the fact that everyone spoke English, even tho you had to pay close attention sometimes....I didn't like the way they measure out their drinks in those 25 ml cups...you definitely do not get your money's worth, but they make great cocktails and I got a few new recipes...

Customer: CIE Tours Customer

Date: 07/07/2019

Vacation:
Service:

Irish Adventure is a quick way to see Ireland in a short amount of time.

I have toured with CIE before but do not remember there being no AC in most of the hotels like on this trip, Irish Adventure. I brought my family with me this time, and several of the nights were just too hot and miserable to sleep well. If there is a next time, I will check each hotel to see if there is AC before making a reservation. In addition, the breakfasts all seemed to be the same with the buffet being limited as compared to other trips I've been on. In addition, eating a sit down dinner at 7 PM that takes 2 hours to complete is way too late after a day of long day of touring. Other that that, my family had a great time and really enjoyed Brian H.'s stories, commentary, and songs.

Customer: Ms. Brandi Lynn Hale

Date: 07/07/2019

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Booking the trip was easy. Great response and excellent info via email and mail. Was disappointed to find out a hotel change was made without any notification. We found out from our transport guy.

Customer: CIE Tours Customer

Date: 07/07/2019

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Service:

"Fantastic" Wild Atlantic Way

2 couples, my wife and I participated in the Wild Atlantic Way tour that started June 17, 2019. Our guide/driver Sean was great as was the food, hotels, pubs, music and attractions. The weather was an added bonus with some days in the 70's and rain was never an issue.

Customer: CIE Tours Customer

Date: 07/07/2019

Vacation:
Service:
most of our experience was very good. However we wanted to add an extra day to our stay in Dublin before tour started. When I requested the extra day the CIE representative said we should book with another hotel because price was very expensive at Clayton ballsbridge. He booked a different hotel which meant we would have to bring our luggage to Clayton after one night. Some time later I looked up The Clayton Ballsbridge on Hotels.com and got a cheaper price than at the second hotel the CIE rep wanted to send us to! Not too happy about that.

Customer: Mr. Samuel Sewell Shutt

Date: 07/07/2019

Vacation:
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Good accomodations and food. Tours were first class and interesting venues.

Customer: CIE Tours Customer

Date: 07/05/2019

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Customer service was very helpful a number of times when I called to get information about the upcoming trip.

Customer: CIE Tours Customer

Date: 07/05/2019

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Service:

Outstanding customer service

We booked through a third party and we wished we had booked directly with CIE. Traveling companions that booked directly w CIE had a much smoother experience. We really need to commend the CIE kiosk in Dublin because when our flight arrived late and we missed our connecting flight to Glasgow, the CIE rep stayed with us until we were able to procure a flight. He also notified our tour guide of our delay. Outstanding customer service with the one small glitch that they changed hotel without notifying us. I believe they notified the third party provider and they were the ones who didn’t notify us, and not CIE

Customer: Roel Jaime Carranza

Date: 07/05/2019

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Rep was very patient and very helpful.

Customer: Robin Ann Garman

Date: 07/06/2019

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We would feel confident in using CIE again in the future.

As first time travelers to a foreign country, my husband and I had a great experience. Our friend initiated our booking, but CIE"s online booking was easy to use.