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Guest Reviews & Ratings | CIE Tours

Guest Reviews & Ratings

See what others had to say about their experience with CIE Tours below.

1963 Reviews

4.7/5

Excellent

1414

Good

443

Average

106

Rather Poor

0

Bad

0

Customer: CIE Tours Customer

Date: 07/07/2019

Vacation:
Service:
most of our experience was very good. However we wanted to add an extra day to our stay in Dublin before tour started. When I requested the extra day the CIE representative said we should book with another hotel because price was very expensive at Clayton ballsbridge. He booked a different hotel which meant we would have to bring our luggage to Clayton after one night. Some time later I looked up The Clayton Ballsbridge on Hotels.com and got a cheaper price than at the second hotel the CIE rep wanted to send us to! Not too happy about that.

Customer: Mr. Samuel Sewell Shutt

Date: 07/07/2019

Vacation:
Service:
Good accomodations and food. Tours were first class and interesting venues.

Customer: CIE Tours Customer

Date: 07/05/2019

Vacation:
Service:
Customer service was very helpful a number of times when I called to get information about the upcoming trip.

Customer: CIE Tours Customer

Date: 07/05/2019

Vacation:
Service:

Outstanding customer service

We booked through a third party and we wished we had booked directly with CIE. Traveling companions that booked directly w CIE had a much smoother experience. We really need to commend the CIE kiosk in Dublin because when our flight arrived late and we missed our connecting flight to Glasgow, the CIE rep stayed with us until we were able to procure a flight. He also notified our tour guide of our delay. Outstanding customer service with the one small glitch that they changed hotel without notifying us. I believe they notified the third party provider and they were the ones who didn’t notify us, and not CIE

Customer: Roel Jaime Carranza

Date: 07/05/2019

Vacation:
Service:
Rep was very patient and very helpful.

Customer: Robin Ann Garman

Date: 07/06/2019

Vacation:
Service:

We would feel confident in using CIE again in the future.

As first time travelers to a foreign country, my husband and I had a great experience. Our friend initiated our booking, but CIE"s online booking was easy to use.

Customer: Mr. Craig L Werling

Date: 07/06/2019

Vacation:
Service:

I would highly recommend CIE tours. It is first class all the way!

It was extremely hard trying to book the trip. I have never had this much trouble booking any trips.

Customer: CIE Tours Customer

Date: 07/04/2019

Vacation:
Service:

was Very informative and educational

The trip was great, the tour guide John was fantastic. But the hotels and inn’s needed a/c that works properly and walk-in showers for older and semi-handicap people like myself. The last hotel in London, Hilton double tree was the only one that had both.

Customer: CIE Tours Customer

Date: 07/04/2019

Vacation:
Service:

Fun tour, fast paced, lots to see and do. a great start to seeing Wales.

I really enjoyed this tour. Becky may be the absolute best tour guide in the business. I have already recommended CIE to many friends. There were so many things to see on this tour, I wish we could have had more time in each location. This is a good sampler of what there is to do. We had an absolutely fantastic group!

Customer: Mr. Brian Joseph Murphy

Date: 07/04/2019

Vacation:
Service:

Anita, our tour guide, and our drivers, Dennis and John, were outstanding.

We booked the Grand Tour of Britain and Ireland. It was a long and busy trip. We booked online without a travel agent and the process was very easy.