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Guest Reviews & Ratings | CIE Tours

Guest Reviews & Ratings

See what others had to say about their experience with CIE Tours below.

1962 Reviews

4.7/5

Excellent

1413

Good

443

Average

106

Rather Poor

0

Bad

0

Customer: Mary Madeline Puleo

Date: 07/09/2019

Vacation:
Service:
Everything was easy and all transactions were done smoothly.

Customer: CIE Tours Customer

Date: 07/09/2019

Vacation:
Service:

Easy to book.

Easy to book, I called and they were more than happy to help us. I did not know that I could have /should have asked for different flight options/times for coming and going (which is my ignorance, no fault of CIE). I also did not know that I could have extended my trip (on my own) and CIE would have booked my flight coming or going even if it wasn't the first or last day of the CIE tour. So now I know for next time that it's way more flexible and I can basically customize my trip before and after the tour I choose! Meanwhile, between booking my trip and the departure date, customer service was always top notch whenever I called to ask a question. Our tour guide David Turner was awesome! He was extremely knowledgable about each place we went and always had interesting and fun stories. Our driver Denis (do not recall his last name) was also very courteous and knowledgable. He made long stretches on the bus very comfortable. I hope to one day be on another tour with both David and Denis.

Customer: CIE Tours Customer

Date: 07/09/2019

Vacation:
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great trip

good service

Customer: CIE Tours Customer

Date: 07/08/2019

Vacation:
Service:
The booking service was awesome. Ian McCarthy was extremely helpful and patient with all my questions. When I did have to call regarding the final payment, the person on the telephone was courteous and helpful too.

Customer: CIE Tours Customer

Date: 07/08/2019

Vacation:
Service:

Great tour company

CIE was very responsive whenever I called with questions and was helpful in booking the trip we wanted. We loved our tour!

Customer: Michael Hugh Eidel

Date: 07/09/2019

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Hope to come back again

Absolutely!!....just about everything was great--tour director (Patrick), driver (Paul), the Castles, the history, the individual tours and the people that gave the tours, the food, the hotels, the Scotish people, the fact that everyone spoke English, even tho you had to pay close attention sometimes....I didn't like the way they measure out their drinks in those 25 ml cups...you definitely do not get your money's worth, but they make great cocktails and I got a few new recipes...

Customer: CIE Tours Customer

Date: 07/07/2019

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Irish Adventure is a quick way to see Ireland in a short amount of time.

I have toured with CIE before but do not remember there being no AC in most of the hotels like on this trip, Irish Adventure. I brought my family with me this time, and several of the nights were just too hot and miserable to sleep well. If there is a next time, I will check each hotel to see if there is AC before making a reservation. In addition, the breakfasts all seemed to be the same with the buffet being limited as compared to other trips I've been on. In addition, eating a sit down dinner at 7 PM that takes 2 hours to complete is way too late after a day of long day of touring. Other that that, my family had a great time and really enjoyed Brian H.'s stories, commentary, and songs.

Customer: Ms. Brandi Lynn Hale

Date: 07/07/2019

Vacation:
Service:
Booking the trip was easy. Great response and excellent info via email and mail. Was disappointed to find out a hotel change was made without any notification. We found out from our transport guy.

Customer: CIE Tours Customer

Date: 07/07/2019

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Service:

"Fantastic" Wild Atlantic Way

2 couples, my wife and I participated in the Wild Atlantic Way tour that started June 17, 2019. Our guide/driver Sean was great as was the food, hotels, pubs, music and attractions. The weather was an added bonus with some days in the 70's and rain was never an issue.

Customer: CIE Tours Customer

Date: 07/07/2019

Vacation:
Service:
most of our experience was very good. However we wanted to add an extra day to our stay in Dublin before tour started. When I requested the extra day the CIE representative said we should book with another hotel because price was very expensive at Clayton ballsbridge. He booked a different hotel which meant we would have to bring our luggage to Clayton after one night. Some time later I looked up The Clayton Ballsbridge on Hotels.com and got a cheaper price than at the second hotel the CIE rep wanted to send us to! Not too happy about that.