Scotland happinessEasy to book, lots of information provided, though we were close to leaving when info arrived. We were told there were mailing issues, and were reassured all was set. It was and we had no issue in travel going froward.
Booking was easy. Everything including arranging flights. Our guide was the best. We saw and did so much; I can’t wait to go again.
Great trip, nice people.The best part of the trip was the tour guide and driver. Nice to have 2 people and not just the driver/guide. Great idea moving the seats each day, stops bickering! Good itinerary at interesting places, covered just about all the salient points of the island of Ireland. Nice hotel choices, good rooms and well placed. Thanks for a job well done.
The trip was very good and the driver tour guide was amazing. He was very friendly, knowledgeable and he really made the trip great. The reason the trip didn't get 5 stars is when booking I was asked about allergies and I told them nuts and fresh fruit. every night till the last night night the desserts had nuts in it. When asked for an alternative I got a fresh fruit salad at 1 place I got ice cream not my idea of a vacation dessert I eat ice cream several times during my summers from a farm that makes the best. I don't want freezer box ice cream when on vacation. Why ask if there are allergies if you are not going to accommodate the person and it's a good thing I asked otherwise I would be dead. To me dessert is the best part of the meal. As good as the trip was we would plan our next trip with another company to see how they respond to the same issue
I did my booking over the phone and thought that the staff was very helpful and knowledgeable.
Another fine CIE tourActually went through an independent travel agent this time. She was thorough and efficient but I missed talking to the Irish lassies.
Our guide Patrick Smith was exceptional. He did a great job of keeping the trip well organized yet fun, and had lots of history and insight that really added to our overall experience
Spectacular experience working with CIE - from start to finish.Spectacular experience working with CIE - from start to finish. We booked just two weeks prior to departing on a two week "drive yourself" trip to Ireland and were amazed that everyone responded quickly and completely - and included suggestions. The accommodations were great and the hotels definitely respected the CIE booking relationships. There were no glitches and even the weather cooperated!
Trip of a lifetime 2018The booking service was top notch, everyone was so helpful. I am the type of person who needs to know everything before I go, the customer service people were all very nice a patient with me and my million questions.
Fine except for some automated email that said all my reservations had been cancelled. Once I call they told me it was wrong.