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Guest Reviews & Ratings | CIE Tours

Guest Reviews & Ratings

See what others had to say about their experience with CIE Tours below.

1963 Reviews

4.7/5

Excellent

1414

Good

443

Average

106

Rather Poor

0

Bad

0

Customer: James Doyle

Date: 08/09/2019

Vacation:
Service:
All was great. I was very happy with everything, will use them again!

Customer: Marie Angela Smith

Date: 08/09/2019

Vacation:
Service:

Well done!

Your booking group was extremely organized. All my questions/concerns were addressed. I enjoyed/appreciated all the "to do" lists that were provided as well as the luggage strap, back pack and outlet converter. Great customer service!

Customer: CIE Tours Customer

Date: 08/09/2019

Vacation:
Service:

Already a repeat customer, will be back again!

A fantastic tour overall! Our director, Lisa R., led us through the United Kingdom in such a way that we had a great time, made new friends, and always knew what to expect. It was a family-geared, small-group tour titled Knights and Wizards. The only odd thing was the inclusion of a West End show that did not really fit with the theme- but we still enjoyed it! If you want to get a more in-depth look at an area, I highly recommend CIE. I traveled with them about 20 years ago for the first time. Sticking around this long definitely means you are doing things right. Good pre-trip communication and easy to 'start' the tour at the hotel lobby. Itinerary from the website was followed and Lisa always gave us a nice detailed schedule the day before so we knew approximate times for everything. We got fast-tracked at EVERY attraction we went to, walking around huge lines of tourists that were not lucky enough to be with our group. It would have been impossible for us to do as much as we did on this tour if we had decided to do it on our own. I also highly recommend the smsll-group tour size as we got to know everyone in our group and had plenty of space to spread out if willing to be in the back half of the bus- which we enjoyed. The falconry demonstration was my favorite part of the trip but going to the Nant Gwrtheyrn Language Center, getting into Windsor Castle, going to Warner Bros. Harry Potter Studio, riding the London Eye, visiting the British Music Experience, and spending the evening in Llandudno were up there!

Customer: CIE Tours Customer

Date: 08/09/2019

Vacation:
Service:

we had a positive experience

The itinerary was good, the hotels and food were as well

Customer: CIE Tours Customer

Date: 08/09/2019

Vacation:
Service:
I liked the option to have a smaller group tour. That’s more my style. Our driver/guide was outstanding. Great hotels. Would be nice if pre-trip info could’ve been mailed to Canada. Makes no sense to receive at destination.

Customer: CIE Tours Customer

Date: 08/10/2019

Vacation:
Service:

Disorganized company

Terrible, disorganized, slow to respond, messed up flight details many times and still bad in end with 4hour layover which was not needed based on American flight schedules noted online, poor explanation of tour detail, poor follow-up in general, only good thing was the tour guide who did an excellent job

Customer: CIE Tours Customer

Date: 08/08/2019

Vacation:
Service:

It was the most amazing experience ever!!!

The whole tour would not have been the same with out Patrick Smith our tour guide!! He took care of us above and beyond expectations. All the stops were very informative and even the drive in between:)

Customer: CIE Tours Customer

Date: 08/08/2019

Vacation:
Service:
Great tour guide, nice accommodations, great itinerary

Customer: Ms. Carolynn Mary Snyder

Date: 08/08/2019

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Service:

Repeat customer

This is the second tour that we have taken with CIE. It will not be the last. Booking is simple. Agendas are diverse - can find one that fits any timeframe and interests.

Customer: Scottie Ray Lloyd

Date: 08/09/2019

Vacation:
Service:

Overall it was a geat trip and I sould recommend this tour company to other

The best part of the trip was the bus driver/guide. His abilities, concern or our enjoyment and safety, and his solid knowledge in all things Irish was amazing. This made the trip a better experience than on some other tours. Only improvement would be the itinerary using the "hop on, hop off" item. This does not work well with the time allowed and the distance to the hotel. It is not user friendly.