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Guest Reviews & Ratings | CIE Tours

Guest Reviews & Ratings

See what others had to say about their experience with CIE Tours below.

1711 Reviews

4.7/5

Excellent

1240

Good

379

Average

92

Rather Poor

0

Bad

0

Customer: CIE Tours Customer

Date: 07/09/2019

Vacation:
Service:
Everything went smoothly

Customer: Mrs. Carrie D Vann

Date: 07/09/2019

Vacation:
Service:
We booked direct and were very happy with our customer service experience.

Customer: Mary Madeline Puleo

Date: 07/09/2019

Vacation:
Service:
Everything was easy and all transactions were done smoothly.

Customer: CIE Tours Customer

Date: 07/09/2019

Vacation:
Service:

Easy to book.

Easy to book, I called and they were more than happy to help us. I did not know that I could have /should have asked for different flight options/times for coming and going (which is my ignorance, no fault of CIE). I also did not know that I could have extended my trip (on my own) and CIE would have booked my flight coming or going even if it wasn't the first or last day of the CIE tour. So now I know for next time that it's way more flexible and I can basically customize my trip before and after the tour I choose! Meanwhile, between booking my trip and the departure date, customer service was always top notch whenever I called to ask a question. Our tour guide David Turner was awesome! He was extremely knowledgable about each place we went and always had interesting and fun stories. Our driver Denis (do not recall his last name) was also very courteous and knowledgable. He made long stretches on the bus very comfortable. I hope to one day be on another tour with both David and Denis.

Customer: CIE Tours Customer

Date: 07/09/2019

Vacation:
Service:

great trip

good service

Customer: CIE Tours Customer

Date: 07/08/2019

Vacation:
Service:
The booking service was awesome. Ian McCarthy was extremely helpful and patient with all my questions. When I did have to call regarding the final payment, the person on the telephone was courteous and helpful too.

Customer: CIE Tours Customer

Date: 07/08/2019

Vacation:
Service:

Great tour company

CIE was very responsive whenever I called with questions and was helpful in booking the trip we wanted. We loved our tour!

Customer: Michael Hugh Eidel

Date: 07/09/2019

Vacation:
Service:

Hope to come back again

Absolutely!!....just about everything was great--tour director (Patrick), driver (Paul), the Castles, the history, the individual tours and the people that gave the tours, the food, the hotels, the Scotish people, the fact that everyone spoke English, even tho you had to pay close attention sometimes....I didn't like the way they measure out their drinks in those 25 ml cups...you definitely do not get your money's worth, but they make great cocktails and I got a few new recipes...

Customer: CIE Tours Customer

Date: 07/07/2019

Vacation:
Service:

Irish Adventure is a quick way to see Ireland in a short amount of time.

I have toured with CIE before but do not remember there being no AC in most of the hotels like on this trip, Irish Adventure. I brought my family with me this time, and several of the nights were just too hot and miserable to sleep well. If there is a next time, I will check each hotel to see if there is AC before making a reservation. In addition, the breakfasts all seemed to be the same with the buffet being limited as compared to other trips I've been on. In addition, eating a sit down dinner at 7 PM that takes 2 hours to complete is way too late after a day of long day of touring. Other that that, my family had a great time and really enjoyed Brian H.'s stories, commentary, and songs.

Customer: Ms. Brandi Lynn Hale

Date: 07/07/2019

Vacation:
Service:
Booking the trip was easy. Great response and excellent info via email and mail. Was disappointed to find out a hotel change was made without any notification. We found out from our transport guy.