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Guest Reviews & Ratings | CIE Tours

Guest Reviews & Ratings

947 Reviews

4.7/5

Excellent

689

Good

200

Average

58

Rather Poor

0

Bad

0

Customer: CIE Tours Customer

Date: 02/14/2019

Vacation:
Service:

Millennial Daughters Say Best Family Vacation Ever!

Amazingly well-versed, very personable tour guide, excellent hotel choices, very well-managed itinerary.

Customer: Mrs. Kelly Lynn Sherman

Date: 01/23/2019

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Service:

Great touring company

The tour was great and as advertised.

Customer: Carol Rose Mckinley

Date: 01/21/2019

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Service:

My trip of a lifetime.

Your booking service was excellent. So sad I had to leave early. Next trip will be different.

Customer: Robyn Jan Bischoff

Date: 01/21/2019

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Service:

A Fantastic Tour of Ireland but a Miserable Trip Home

Up until our return home, we were having a 5 Star experience. The morning of our departure, a wind storm hit the area and wound up cancelling our flights. There were no communications from CIE or any of the airlines and we were left to manage this situation initially all on our own. When we were able to finally communicate with CIE, we learned that we were flying a completely different route home on different airlines. We were also initially scheduled in Delta Comfort+ on our full return home but wound on a different airline in Economy Class. To date we have not received an apology for these changes nor a refund for the higher fare initially paid for Delta Comfort+. The change in return also caused us to get home a full day late. Our tour guide/driver while in Ireland, Dermot, was absolutely fantastic and was a great ambassador for both Ireland and CIE. We would take another tour with him without hesitation!!!

Customer: Mrs. Barbara Marie Maha

Date: 01/20/2019

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Service:

Good overall trip

Easy booking. Simple to follow. Liked the payment reminders. Trip was wonderful. Tour guides did a great job. Only let down was the wool mill. We all thought it was supposed to be an actual mill. Instead it was a tourist shopping mall. Really bummed out about it. The highlands were lovely. Would have liked 1 or2 more stops for photos. Loved Edinburgh. Castle is one of the best I have seen in terms of fortifications. Also enjoyed the beach in Nairn.

Customer: William Arthur Peace

Date: 01/11/2019

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Great trip the driver and guides were terrific

Shannon at AAA in Old Saybrook was the best. Our next trip will be thru him

Customer: Margaret Mary Wells

Date: 01/08/2019

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Top Notch in Every Way

It was super easy to book our tour. Customer service was top notch & very helpful.

Customer: Dreama Sue Thomas

Date: 01/06/2019

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Service:

Amazing Trip!

This was my first time out of the states. Brian was an outstanding driver and tour guide! He went above and beyond for everyone in our group! The tour was done exactly as planned and the hotels were 5stars in my book! I will definitely book my next trip with CIE.

Customer: Jonathan Kendric Curtis

Date: 01/05/2019

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No doubt THE best orchestrated, well planned, informative, and enjoyable!!

Very detailed oriented! every time I talked to a rep there was no waiting.

Customer: CIE Tours Customer

Date: 01/05/2019

Vacation:
Service:
Excellent service by our driver on a daily basis. Quality hotels, and meals.