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Reviews - CIE Tours

Reviews

740 Reviews

4.8/5

Excellent

580

Good

160

Average

0

Rather Poor

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Bad


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Trip of a Lifetime

Very professional, our trip was everything I thought it could be and more. CIE was wonderful to work with and answered any possible question I could come up with. I will definitely use them again in the future and I also tell everyone that will listen to check them out. Our coach driver, Patrick, was professional and extremely knowledgeable about everywhere we traveled and even places we didn’t. Thank you CIE for the trip of a lifetime.

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Cie tour company is great. The taste of Scotland and Ireland tour is great.

I would travel with CIE again and recommend to friends and family. Everything was taken care of, all we had to do was have fun. Our bus driver Colm was great, he was excellent historian, driver and entertainer. Our tour guide Onya in Scotland was also awesome. The tour gave you enough of Scotland and Ireland to really enjoy. I had my mother, who is 91 years old with me. Seeing Ireland was on her bucket list. She really enjoyed it.

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Online Easy

I was able to research and book all of our trip online, at my our pace. It was fun to research the options and choose the experience that would best fit myself and my husband. I am a frequent traveler and I prefer to independently select vacation experiences, without being pressured by a travel sales person.

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Wonderful Trip

We recently completed this 24 day tour and had an amazing time. It was our first bus tour, and have concluded bus tours are not for the faint of heart! We felt it was as advertised, saw so many wonderful places. The pace is pretty fast. As we expected, there were some places would could have definitely spent more time. We booked directly with CIE and had no issues with the booking. We arrived in London a couple of days prior to the tour, so we had to arrange our own transport from the airport to the hotel. Our CIE arranged car service from the hotel in Windsor to Heathrow was fine, on time, and a quick trip on a Sunday morning. We specifically chose this tour as it was a guaranteed small group. Starting out, we were 24, though it apparently was a combination of a couple of tours and for the last week or so, there were only 12, as half the group left after Dublin. We were on a full sized coach so there was plenty of room for all, so much that everyone could have a window seat if they so desired. Our tour director Ken O was fantastic. He is so knowledgeable, his anecdotes were entertaining and he has a wonderful singing voice! He ensured we stayed on schedule so as not to miss anything. Due to the length of the tour we had 3 different drivers. John, Dave and Danny were all very personable and we felt in good hands as we continued along, especially on some of the narrow roads we took. Despite the small group, Ken ensured a seat rotation which was a good thing since a few others in the group apparently felt entitled to try to sit where ever, without consideration to fellow passengers We were in about 15 different hotels, and most were wonderful, about 3 were not quite up to par with the others. We received our room keys immediately on arrival at each hotel so there was no wait time to get to our rooms. Our luggage followed very shortly. In general, the meals provided were very good. A couple of hotels were not centrally located, which made it difficult when we had some free time. For example, we had one night in Belfast right in the center of things, but virtually no free time - would have loved a second night there. In Dublin we had 2 nights and some free time, but nothing close by the hotel The local guides were all excellent. We had a private tour of Edinburgh Castle before it even opened for the day. For other attractions, we had quick entry as a tour group, so no waiting in lines to enter. Pleasant surprises were the visit to the Oban Distillery - very informative guide, and the John B Keane Pub where we enjoyed some wonderful stories and an Irish coffee. The dinner at Cardiff Castle was great, a private dinner and entertainment for our group of 12. In contrast, the Irish and Scottish dinner/shows were much too crowded and sight lines poor to see the shows properly. All in all, highly recommend CIE. Well run and delivered what was promised.

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Tour guide outstanding. Hotels excellent.

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Everything about the whole trip went smoothly and without a hitch.

I did it through CIE itself by talking to an agent. She was very helpful with all of my questions.

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Everything was exactly as planned. No, everything was BETTER than planned. Nice hotels, well thought out stops/tours, and WONDERFUL guides! I would go again tomorrow!

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I had a few issues when I had to change my dates. Not the best follow up, but might have been me being anxious also.

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I was exceptionally happy with the whole experience from booking the trip until we got back home. Absolutely wonderful!

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So glad we chose this tour, the best!

They did everything great. Our CIE rep is a personal friend for 45 years. Barb Mandalfino did and excellent job. Went over and above. Would use CIE again and have recommended CIE Tours to several already. Our tour guide and bus driver were the best. I would rate them 6,7 or 10 stars.