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CIE Tours International, Inc. NJ

Job Description

JOB TITLE: Director of Host Accounts


ABOUT CIE TOURS INTERNATIONAL:

For more than 86 years CIE Tours International has provided travelers with the highest quality vacation experiences to Ireland, Scotland, England and Wales. With offices in New Jersey, Dublin and Cardiff, CIE Tours enjoys an excellent reputation among its customers with exceptionally high service delivery. CIE Tours’ knowledgeable tour directors are the envy of the industry, focused on giving travelers an unforgettable tour experience combining culture, history, food and unique moments you can only experience as a guest of America’s leading Ireland and Britain experts. Visit us at www.cietours.com.

SUMMARY:

The Director of Host Accounts is responsible for identifying new opportunities, onboarding new accounts and creating a strategy to increase revenue from the Host Accounts’ market. Additionally, they are responsible for managing and growing a host/outside agent territory with the objective of increasing sales and surpassing management goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Expand host partnerships for CIE tours through prospecting and lead generation, thus increasing customer base and exceed sales quotas
  • Manage an in-depth territory analysis to present to senior leadership
  • Implement sales strategies/techniques to ensure proper training of host accounts and independent agents
  • Analyze trends and competitive action to develop a strategic plan to increase sales volume and market share within the national host market
  • Create a communication structure and training programs to capture and solicit host agents to focus on customer retention and new customer acquisition
  • Provide a professional and excellent level of customer service customer service with existing and new accounts
  • Proactively assesses, clarifies, and validates Host account needs on an ongoing basis
  • Develop a process for prospecting and lead generation to increase customer base and drive revenue
  • Utilize resources and marketing tools to create special promotions targeted to the Host market that will deliver a sell through strategy
  • Understand technology and requirements to retain the Host accounts
  • Maintain competitive analysis portfolio of tour operators to communicate how/if it will impact our strategies and market share

REQUIRED EXPERIENCE AND EDUCATION:

  • BA, BS or equivalent degree
  • Minimum 3 years experience working with Travel Agent Host Accounts
  • Strong track record of business development in the Travel Agent Host Market
  • Ability to meet and exceed sales goals
  • Experience with Salesforce preferred
  • Ability to travel up to 25%
  • Strong negotiation skills
  • Excellent verbal and written communication skills
  • Proficiency in MS Office software (Outlook, Word, Excel, PowerPoint)

 

We offer competitive compensation and a positive work environment. Please send us an email including a cover letter, resume, salary history and requirements.

 

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